General Manager

We Whiten•Sugar Land, TX
•$97,000 - $142,000•Onsite

About The Position

This is a sales-driven operator role. The General Manager, described in the posting as a Studio Partner, runs one-on-one in-person consultations with clients who have already booked and expressed interest. The role involves diagnosing client needs, recommending and selling appropriate packages, handling objections, and closing sales. The General Manager also performs the whitening sessions after paid training, using the client interaction to build trust and support sales. The company provides the studio, brand, marketing, clients, products, systems, training, and support; the General Manager is responsible for making the location perform. Success is measured through revenue, conversion, average client value, follow-up, retail sales, and repeat business. The role requires ownership of results, productive independent work, and consistent use of the established sales process.

Requirements

  • B2C and commission-driven sales experience, or the drive to outwork others in sales.
  • Comfort asking for the sale and handling objections in person.
  • Coachability and willingness to follow a proven sales process.
  • Ability to stay productive working independently without constant supervision.
  • Local to the job location or willing to relocate.
  • Willingness to work Monday to Saturday.

Nice To Haves

  • Experience selling gym memberships, personal training, cars, or high-ticket services.
  • Closing experience in door-to-door or in-home sales, including solar, roofing, windows, pest control, or security; car sales; timeshare; jewelry; or gym memberships.
  • Beauty or whitening experience is not required; the company provides training.

Responsibilities

  • Run in-person consultations with booked clients, recommend and sell packages, and present financing options.
  • Upsell clients from single sessions to packages, upgrades, and retail products.
  • Follow up with leads, no-shows, clients who canceled appointments, and past clients.
  • Rebook first-time buyers and generate repeat business and referrals.
  • Track and work to improve close rate, average ticket, rebook rate, revenue, conversion, average client value, follow-up, and retail sales.
  • Perform whitening sessions after completing paid training.
  • Keep the studio client-ready.
  • Take ownership of location performance and develop a plan when results fall short.

Benefits

  • Uncapped commission.
  • Monthly performance bonuses based on location revenue.
  • Total compensation of $97,000–$142,000 per year, including base, commission, and bonus.
  • Health, dental, and vision insurance, with 100% of the employee's coverage paid by the company.
  • Paid time off.
  • 401(k) with up to a 5% company match.
  • Paid sales and service training.
  • Opportunity for advancement, with top performers promoted from within.
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