General Manager(02253) - 9224 DARROW RD STE J&K

Domino's Franchise • Twinsburg, OH

12h

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; store cleanliness; marketing; profitability; and adherence to company policies and standards. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the crew does the same. The job also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

The role requires communicating with customers and coworkers, processing orders by phone and in person, using a computer keyboard or touch screen, making change, and performing calculations. Store and delivery work can involve exposure to adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving for deliveries. Delivery work may involve carrying products to customer locations and navigating multiple flights of stairs.

The position may require delivering products by car and distributing flyers and door hangers. It requires a valid driver's license with a safe driving record that meets company standards and access to an insured vehicle suitable for deliveries.

Requirements

• Ability to exercise judgment, perform calculations, and multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to read maps and locate addresses within the delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver's license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery.
• Ability to meet the physical demands described, including lifting deliveries weighing up to 50 pounds and carrying products during delivery.

Responsibilities

• Oversee all activities and operations during the shift.
• Manage cost controls, inventory, cash, food, staffing, and paperwork.
• Maintain customer relations and provide great customer service.
• Set an example by following all company policies and procedures and ensuring the crew follows them.
• Work to a schedule and maintain attendance and punctuality.
• Maintain store cleanliness, a professional image, and operating standards.
• Support marketing and store profitability.
• Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Deliver products by car to customers and distribute flyers and door hangers when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed