Assistant Manager(02253) - 9224 DARROW RD STE J&K

Domino's Franchise•Twinsburg, OH

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, marketing, and supporting profitability and customer service. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may require delivering products by car to customers and distributing flyers or door hangers.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses in the delivery area.
  • Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
  • Ability to meet the described physical demands, including standing, walking, lifting and carrying supplies, reaching, bending, occasional climbing, and driving.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory, cash, food, staffing, paperwork, and work schedules.
  • Maintain store standards, cleanliness, and a professional image; follow company policies and procedures and ensure crew adherence.
  • Provide great customer service and maintain customer relations.
  • Support marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers, as required.
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