General Manager

Mossy Auto Group•San Diego, CA

3d•$325,000 - $611,000•Onsite

About The Position

This is an opportunity to lead one of Southern California's premier Automotive Dealerships. Mossy Auto Group is seeking an accomplished General Manager to lead one of their high-performing dealerships. The ideal candidate will be a visionary leader with a proven track record of driving sales, profitability, operational excellence, and customer satisfaction. They will lead a proficient workforce to meet or exceed sales forecasts and objectives, gross, and net profit goals, along with customer satisfaction. Employees in this position will be paid a base salary, plus commissions, with an expected average annual earning of $325,000 to $611,000. This is a rare opportunity to take the helm of a successful dealership backed by the strength, stability, and reputation of Mossy Auto Group. Mossy Auto Group's mission statement is to create an environment of high integrity and mutual respect that nurtures openness, creativity, and innovation. As a family-owned and operated business, they consider each employee an extension of the Mossy family. For decades, they've built their reputation on delivering award-winning service and exceptional value to their customers and community.

Requirements

Successful experience as an Automotive General Manager or high-volume General Sales Manager.
A proven history of growing sales and increasing profitability.
Outstanding leadership, coaching, and team-building skills.
Strong financial and operational acumen.
A commitment to delivering world-class customer satisfaction.
High integrity and a passion for developing people.
Leadership and people skills that contribute to effective communication in managerial responsibilities.
General Manager or General Sales Manager at High Volume Dealership Experience is required.
Proven track record of achieving goals.
Strong record of consistent positive Customer Satisfaction results.
Team-oriented and effective in creating a positive work environment.
Professional appearance and strong work ethic.
Must be an overachiever who is focused, creative, competitive with a positive attitude/high-energy personality.
Clean driving record/ valid CA driver's license.

Responsibilities

Set the strategic vision and lead every aspect of dealership operations.
Inspire the team to achieve exceptional results while fostering a culture of accountability, integrity, and excellence.
Drive sales, profitability, and market share.
Lead and develop high-performing department managers and teams.
Create an exceptional customer experience that builds lifelong loyalty.
Monitor KPIs and implement strategies that consistently exceed performance goals.
Ensure operational excellence across every department.
Promote an understanding of and strong commitment to client satisfaction and to the Mossy Team.
Plan and implement successful dealership operations.
Maintain CSI at or above company standards.
Assess the operations of all dealership departments to improve performance and set profitability goals and objectives.
Oversee and work with department managers to improve operations, performance, and profitability.
Oversee training and supervision of all dealership employees; along with hiring and discipline.
Meet daily with department managers to review prior day performance, prevalent decisions, issues of concern, and to service daily objectives.
Maintain strong working relationship with manufacturer and lending institutions.
Establish and/or approve policies and procedures to ensure dealership operations comply with applicable federal, state and local laws and regulations.
Encourage compliance with applicable laws and regulations.
Serve as an effective dealership representative to community.
Attend monthly financial statement review to discuss the results and implications of the financial statements.
Conduct monthly operating plan meetings to review the previous month's performance relative to objectives and to review and approve MOP for upcoming month.
Handle client complaints and interactions in an attempt to maintain longevity of client relationships while maintaining the integrity and interest of Mossy.
Conduct daily dealership walk-throughs to maintain operational excellence, engage with employees, and remain connected to day-to-day activities.
Meet weekly with team managers, sales consultants, finance managers, service manager, parts manager and business manager to review and evaluate the performance of the departments, teams, and individuals, to determine progress relative to objectives and to discuss all other areas of concern.