General Manager

PCRK Group•Scottsdale, AZ

12d•$60,000 - $63,000•Onsite

About The Position

PCRK Group-Massage Envy is hiring a people-focused General Manager for its Carefree location in Scottsdale, Arizona. The General Manager leads the team and daily operations, supports a positive and empowering workplace, and helps provide an exceptional experience for clients. The role is responsible for building a high-performing team and achieving business goals related to sales, membership growth, and service excellence. The employer describes leadership training, development resources, and promotion opportunities, as well as a people-first culture centered on empathy, connection, and wellness. The position offers a base salary, commissions, and bonus opportunities.

Requirements

At least 3 years of management experience.
Passion for wellness and commitment to creating a positive environment for clients and staff.
Strong communication and motivation skills, with the ability to build cohesive, productive teams.
Ability to interpret business metrics and use them to make effective decisions.
Organization and initiative, and ability to thrive in a fast-paced setting.

Nice To Haves

Experience in spa, fitness, retail, or hospitality.

Responsibilities

Lead by example and champion Massage Envy’s core values in interactions.
Coach and mentor team members, supporting their success and continued development.
Drive sales, member growth, service excellence, and other performance metrics to exceed business goals.
Ensure clients receive an exceptional experience and feel seen, heard, and cared for.
Oversee daily operations, including scheduling, staffing, inventory, payroll, and compliance.
Foster a supportive, high-energy culture where team members feel valued and empowered.