About The Position

The General Manager of Daily Provisions is responsible for driving operational excellence and ensuring a superior guest experience through excellent hospitality and service. The General Manager must possess strong leadership skills, a friendly yet competitive spirit, and a passion for hospitality, building high-performing teams, and delivering hospitality to all stakeholders.

Requirements

  • 3+ years of leadership experience in a similar establishment
  • Proficient knowledge of systems and processes in restaurant management
  • Strong business and financial acumen
  • English fluency

Nice To Haves

  • Bachelor’s degree preferred, but not required
  • Spanish knowledge preferred

Responsibilities

  • Consistently deliver a culture of Enlightened Hospitality to guests and team members
  • Lead all team members in delivering consistent, memorable moments of hospitality for our guests while championing a culture of Enlightened Hospitality
  • Collaborate with management team to keep a continuous pulse on all guest feedback channels, seeking opportunities to improve the guest experience and strengthen a devoted base of regulars
  • Consistently offers positive and constructive feedback to drive a high-performing team dedicated to hospitality, excellence, and achievement of business goals
  • Fosters a close partnership with the kitchen management team, ensuring alignment on business goals and initiatives
  • Provides coaching and guidance to all team members, ensuring that pathways for growth and development are attainable for all
  • Consistently looks for internal and external opportunities to build our growing team in alignment with our goals of diversity, inclusion, and belonging
  • Balance day-to-day operational and administrative responsibilities with excellence, using sound judgement to make decisions that are best for both the short term and long-term health of the business
  • Builds an infrastructure and foundation for operational excellence through clarity of roles, goals, and resources, ensuring that all systems and processes are efficient and accessible
  • Act as a partner to Home Office departments, leveraging subject matter expertise to ensure alignment and support roll outs, training, and communication of company-wide initiatives
  • Builds trusting relationships with other USHG Leaders to foster communication, collaboration, support, and sharing of best practices for well-informed decision making

Benefits

  • Competitive pay and bonus potential: Annual compensation of $90,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
  • Medical, dental, and vision insurance
  • Flexible spending options for healthcare and dependent care
  • Generous paid time off
  • Paid parental leave
  • A matched 401(k) plan
  • Life insurance
  • Employee assistance programs
  • Exclusive access to primary care, mental health, and other wellness services
  • Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
  • An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
  • A 51% dining discount across the entire USHG family of restaurants
  • Pre-tax commuter benefits for transit and parking
  • Opportunities for learning, mentorship, and collaboration
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