General Manager

We Whiten•Henderson, NV
•$97,000 - $142,000•Onsite

About The Position

This is a sales-driven operator role running a studio. The company provides the studio, brand, marketing, clients, products, systems, training, and support; the General Manager is responsible for making the location perform. The role conducts one-on-one, in-person consultations with booked clients, diagnoses their needs, recommends packages, handles objections, presents financing options, and closes sales. The General Manager also performs the whitening session after paid training, using the session to build client trust and support sales. The position owns location performance and tracks revenue, conversion, average client value, follow-up, retail, and repeat business. It requires independent productivity, accountability for results, and consistent execution of the established sales process. The role is fully onsite at the studio. The schedule is Monday to Saturday.

Requirements

  • B2C and commission-driven sales experience, or the drive to outperform others in sales.
  • Comfort asking for the sale and handling objections in person.
  • Ability to follow a proven sales process and accept coaching.
  • Ability to work productively and independently without constant supervision.
  • Local to the studio or willing to move for the opportunity.
  • Willingness to perform whitening sessions; no prior beauty experience is needed, and training is provided.

Nice To Haves

  • Experience selling gym memberships, personal training, cars, or high-ticket services.
  • Sales experience in door-to-door or in-home settings such as solar, roofing, windows, pest control, or security.
  • Experience in car sales, timeshare, jewelry, or gym membership sales.

Responsibilities

  • Run in-person consultations with booked clients and sell packages.
  • Present financing options and handle objections to close sales.
  • Upsell clients from single sessions to packages, upgrades, and retail.
  • Follow up with leads, no-shows, canceled appointments, and past clients.
  • Rebook first-time buyers and generate repeat business and referrals.
  • Track close rate, average ticket, rebook rate, revenue, conversion, average client value, follow-up, retail, and repeat business, and work to improve results.
  • Perform whitening sessions; paid training is provided.
  • Keep the studio client-ready.
  • Take ownership of location performance and develop plans to address underperformance.

Benefits

  • Uncapped commission.
  • Monthly performance bonuses based on location revenue.
  • Total compensation of $97K–$142K a year, comprising base pay, commission, and bonus.
  • Health, dental, and vision insurance, with 100% of the employee's coverage paid by the company.
  • Paid time off.
  • 401(k) with up to a 5% company match.
  • Paid sales and service training.
  • Opportunity for advancement, with top performers promoted from within.
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