General Manager (05117)

Domino's•Spring Hill, FL

About The Position

The General Manager is responsible for everything that happens during the assigned shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires following all policies and procedures while expecting the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and profitability. The role involves general store tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also details physical and environmental demands of store work, and delivery-specific tasks and requirements.

Requirements

  • Use judgment, math, and multitasking skills.
  • Comprehend and give correct written instructions and communicate verbally with customers and co-workers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Have motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties: hold a valid driver's license with a safe driving record meeting company standards, have access to an insured vehicle usable for delivery, and possess navigational skills to read maps and locate addresses.
  • Be able to work under stress, direct activities, perform repetitive tasks, work alone and with others, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent hand use.
  • For delivery duties: carry products while walking and climbing, drive within the designated delivery area, and navigate adverse terrain, including multi-story buildings and stairs.

Responsibilities

  • Manage all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, cleanliness, and customer service.
  • Support attendance and punctuality, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; clean equipment and the facility.
  • For delivery duties described in the posting: deliver products by car to customers, deliver flyers and door hangers, and navigate to customer addresses.
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