General Manager

Chipotle • Conway, NH

2d

About The Position

Chipotle’s General Manager leads restaurant operations, people development, and business performance. The role is responsible for hiring and developing employees, building a strong team culture, delivering excellent hospitality, and managing the restaurant’s day-to-day operations and financial results. General Managers work across lunch, dinner, and weekend shifts to provide leadership during all hours of operation.

The role is based in a fast-paced kitchen environment and includes interacting with customers. It requires standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds (25 kilograms), working around varied temperatures, tasting and preparing food, and communicating effectively with the Chipotle team and customers.

Requirements

• Previous restaurant management experience, including scheduling, profit and loss management, food safety, sales forecasting, and recruiting.
• Passion for hospitality and guest service.
• Friendly and enthusiastic attitude.
• Genuine enthusiasm for developing people and leading others.
• Ability to stand and walk around the restaurant for 10 hours a day.
• Ability to lift 50 pounds (25 kilograms).
• Ability to perform other physical activities necessary to complete the job responsibilities.
• Ability to work in varied temperatures and taste and prepare food.
• Strong communication skills with team members and customers.

Responsibilities

• Uphold high standards of hospitality and provide a positive guest experience.
• Ensure speed and accuracy of service, including accurate and timely digital orders.
• Manage the full employee lifecycle, including recruiting, hiring, people processes, and performance management.
• Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
• Manage day-to-day restaurant operations, including scheduling, profit and loss control, sales forecasting, recruiting, and interviewing.
• Keep the dining room clean and the restaurant ready for guests.
• Uphold food safety, operational, and compliance standards.
• Be accountable for the restaurant’s overall financial success and achievement of its annual sales and cash flow plan.
• Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation.
• Use marketing and community engagement activities, such as fundraisers, to drive sales.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Retirement savings plan
• Quarterly bonus program
• People development bonuses
• Tuition assistance, subject to eligibility requirements
• Career growth opportunities
• Paid time off
• Holiday closures

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed