Onsite General Manager (Summit Towers)

RealManage•Hollywood, FL

1d•$145,000 - $152,000•Onsite

About The Position

The Onsite General Manager serves as the chief operating officer of the Del Webb Sweetgrass Community Association and is responsible for overall leadership, administration, financial management, governance support, and operational performance of the Association. The Summit is an oceanfront residential community in Hollywood, Florida, offering residents a combination of beachfront living, recreation, and convenient on-site amenities. Residents have access to a variety of spaces and activities, including swimming pools, tennis and pickleball courts, fitness facilities, social and game rooms, and outdoor recreation areas. The community also provides services such as on-site management, security, and controlled access, helping create a comfortable and well-maintained residential environment. With direct access to the beach and a range of amenities within the property, The Summit offers residents opportunities to stay active, socialize, and enjoy the coastal South Florida lifestyle without having to go far from home.

Requirements

Bilingual (Spanish/English) preferred
Bachelor’s degree or equivalent experience.
Minimum five years of progressively responsible onsite HOA management experience.
Minimum two years of supervisory experience.
SIRS project management experience
Florida LCAM required
CMCA®, AMS®, or PCAM® credentials.
Valid Driver's License and clean driving record required
Maintain strict confidentiality regarding executive session discussions, personnel matters, legal matters, contract negotiations, homeowner information, and sensitive Association records.
Ability to sit for prolonged periods at a desk and work on a computer.
Ability to occasionally stand, walk, bend, or reach as needed.
Ability to occasionally ascends/descends a ladder or stairs.
Ability to lift or move objects up to 10–20 pounds (e.g., files, office supplies).
Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
Visual acuity to read printed materials, spreadsheets, and computer screens.
Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
Ability to work in a standard office environment with moderate noise levels.
Works in outdoor weather conditions while onsite at various communities.
Ability to work a standard schedule, with occasional extended hours as required.

Responsibilities

Serve as the primary professional advisor to the Board of Directors
Coordinate implementation of Board-approved policies and strategic initiatives
Facilitate annual planning sessions and long-range strategic planning
Attend Board, committee, annual membership, and special meetings
Support Board orientation and continuing education
Aide and support the board, committees and association general counsel in meeting or exceeding the timelines
Lead development and administration of annual operating, reserve, cash flow, and capital budgets
Monitor financial performance and provide variance analyses
Coordinate audits, tax filings, and reserve studies
Protect and safeguard Association funds and assets
Direct and oversee all Association operations
Monitor resident satisfaction and operational effectiveness
Promote resident engagement and community programs
Ensure all Association communications are accurate and timely
Ensure high visibility of the management team and prioritize building relationships with residents
Establish and maintain a friendly, service-oriented staff culture of empowerment
Recruit, hire, train, coach, develop, and evaluate staff to ensure impeccable task execution
Provide leadership to department managers and supervisors
Ensure compliance with personnel policies and workplace safety requirements
Oversee operation and maintenance of Association facilities and common areas
Develop preventive maintenance programs
Oversee capital improvement projects
Coordinate emergency preparedness and insurance claim activities
Utilization of personal vehicle and maintenance cart for work transportation
Develop bid specifications and solicit proposals
Evaluate contractor qualifications and insurance
Monitor vendor performance and contractual compliance
Oversee covenant enforcement activities
Oversee Architectural Review Committee processes
Ensure compliance activities are administered fairly and consistently
Develop and administer risk management programs
Ensure compliance with governing documents and applicable laws
Maintain emergency response and business continuity procedures

Benefits

Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High-Deductible Medical Plan to be eligible)
FSA account for health-related expenses
FSA account for dependent care expenses
Education Reimbursement for industry related classes
401K match after 1 year
Employee Assistance Program (EAP)
9 paid holidays and 2 floating holidays