General Manager

Panera Bread • Columbia, MO

1d • Onsite

About The Position

At Panera, leaders are celebrated for bringing out the best in their teams. This role offers great perks, a welcoming culture, and the opportunity to make a real impact every day. The General Manager will lead a high-performing team and oversee the success of a beloved neighborhood bakery-cafe. They will take full ownership of operations, make strategic decisions, create an environment where the team thrives, guests feel the Panera Warmth, and every shift is something to celebrate. Panera Bread has more than 2,000 Panera LLC and independent franchise bakery-cafes, offering career and personal growth opportunities for over 25 years. The company focuses on serving flavorful, handcrafted meals free of items on their 'No No' List and gives back to the community through day-end donations and partnerships with local non-profit organizations, as well as Panera Cares community cafes.

Requirements

• Minimum age: 18 years of age.
• ServSafe certification (or ability to achieve).
• Ability to pass a background check.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• Ability to lift, carry, push, or pull objects 25 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.

Nice To Haves

• 3+ years of restaurant General Manager experience preferred.

Responsibilities

• Own all aspects of leading the bakery-cafe team, including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Responsible for maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Benefits

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!
• Competitive compensation and benefits packages

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees