General Manager

Castaway • Burbank, CA

1d • Onsite

About The Position

The General Manager is the strategic and operational leader of Castaway Burbank, responsible for driving excellence across all front-of-house operations, banquet operations, ensuring financial performance, and cultivating a culture of hospitality that aligns with our elevated brand standards. This role requires a dynamic, polished operator who thrives in a high-volume, upscale dining environment and leads with vision, empowerment, and operational precision.

Requirements

• 5+ years of experience in full-service restaurant management, in a high-volume setting (over $18MM), with a minimum of 2 years in a General Manager role or above.
• Knowledge of special events/catering sales and banquet operations.
• Strong leadership, communication, and interpersonal skills.
• Proven ability and success to manage budgets, analyze financial reports, and make data-driven decisions.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong knowledge of health department codes, OSHA regulations, and safety best practices.
• Passion for hospitality and a commitment to excellence.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Ensure high levels of guest satisfaction by maintaining high-quality food, service, and ambiance.
• Lead and manage day-to-day restaurant operations, including staff management, customer service, and financial performance.
• Recruit, train, and mentor staff to build a motivated and effective team.
• Develop and implement strategies to drive sales and profitability.
• Monitor and control inventory, budgets, and costs to achieve financial goals.
• Ensure compliance with health, safety, and sanitation regulations.
• Foster a positive work environment and uphold company values and standards.
• Handle customer complaints and feedback professionally and efficiently.

Benefits

• Competitive salary + Quarterly bonus plan
• Vacation pay
• Medical, dental and vision insurance
• Lifestyle Spending Account
• Company dining package with allotted spending amount each month
• Variety of Supplemental Benefit Plans
• 401k with annual employer match after 12 months
• Employer paid life Insurance throughout the length of employment
• Paid/Floating holidays for 5 major holidays
• Education Assistance Program (EdAP) for hospitality related education growth
• Employee Assistance Program (EAP) to assist with work life balance
• Management Referral Program with up to a $4,000 payout for qualifying management positions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed