About The Position

The General Manager maintains the food service account in accordance with the approved budget while meeting client expectations. The role is responsible for building and maintaining strong relationships with employees, guests, the client, and other departments; promoting the professional growth and development of the team; fostering interdepartmental relations; and integrating dining services with the facility’s operating plan. The General Manager oversees financial performance, food quality and costs, purchasing and inventory, menu planning, and compliance with company policies, applicable laws, and food safety requirements.

Requirements

  • Eight to ten years of upscale food service experience, including six years of management experience.
  • Experience in personnel management, including hiring, supervision, evaluation, and succession planning.
  • Demonstrated ability to achieve company goals while complying with company and client policies and procedures.
  • Strong leadership and organizational skills, with attention to detail.
  • Supervisory, scheduling, training, and coaching skills.
  • Effective problem-solving and conflict-management skills.
  • Ability to multitask, stay on task, and concentrate despite frequent interruptions.
  • Experience with food purchasing, food costs, and inventory control.
  • Ability to create budgets, flash reports, financial targets, and forecasts.
  • Knowledge of cash-handling procedures and reconciliation of multiple cash banks and reports.
  • Knowledge of HACCP controls and proper food storage and use.
  • Ability to monitor compliance with health and fire regulations for food preparation and service.
  • Strong business etiquette and client-relations skills.
  • Effective time management and ability to prioritize tasks to meet deadlines.
  • Strong catering experience.
  • High standards of personal integrity and ethical behavior.
  • Excellent knowledge of Microsoft Word, Excel, and PowerPoint.

Nice To Haves

  • Bachelor’s degree or equivalent professional experience.
  • ServSafe or Department of Health certification.

Responsibilities

  • Participate in employee meetings, reviews, and training programs.
  • Manage operations in compliance with company policies and procedures and applicable local, state, and federal laws and regulations.
  • Maintain food costs while ensuring quality standards.
  • Establish and maintain good rapport with staff, the client, guests, and other departments.
  • Manage financial activities, including sales and profit-and-loss reporting, annual budgets, cash handling, financial analysis, and trend creation.
  • Manage purchasing and inventory controls.
  • Plan menus in consultation with chefs.
  • Maintain knowledge of HACCP controls and proper food storage and use.
  • Promote the professional growth and development of the team and foster interdepartmental relations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Paid time off
  • Holiday time off, varying by site and state
  • Associate shopping program
  • Health and wellness programs
  • Discount marketplace
  • Identity theft protection
  • Pet insurance
  • Commuter benefits
  • Employee assistance program
  • Flexible spending accounts
  • Paid parental leave
  • Personal leave
  • Additional paid and/or unpaid time off benefits may be available under applicable law.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service