General Manager: Little Finch Cafe
About The Position
The General Manager (GM) is the senior leader responsible for the overall performance and success of the restaurant. This exempt, non-tip-eligible role oversees all aspects of operations, including FOH and BOH leadership, financial performance, staffing, facilities management, and guest experience. The GM directly manages the complete team and operation, ensuring brand standards are upheld across service, quality, and hospitality. As the primary driver of business results, the GM is accountable for inventory management, cost controls, staffing strategies, and maintaining an exceptional workplace culture.
Requirements
- 4-6 years of progressive restaurant management experience required, with at least 2 years in a GM role.
- Proven ability to oversee FOH and BOH operations in a high-volume environment.
- Strong financial acumen with experience managing budgets, P&L, inventory, and labor costs.
- Skilled in leadership, training, and performance management at both staff and management levels.
- Excellent knowledge of hospitality standards, food safety, and compliance requirements.
- Strong organizational, communication, and problem-solving skills.
- Flexible availability including mornings, evenings, weekends, and holidays.
Responsibilities
- Oversee all restaurant operations, including FOH, BOH, and leadership teams.
- Hire, train, and develop managers and hourly staff, fostering a culture of hospitality and accountability.
- Ensure food, beverage, and service consistently meet Olive & Finch brand standards.
- Manage financial performance, including P&L oversight, labor and food cost controls, and forecasting.
- Lead inventory management processes and ensure accuracy in ordering and usage tracking.
- Monitor facilities and equipment, ensuring functionality, cleanliness, and safety.
- Uphold health, sanitation, and safety standards across FOH and BOH.
- Partner with corporate leadership to execute company initiatives and provide feedback on opportunities.
- Serve as a role model for hospitality and guest service, handling escalated service recovery.
- Drive continuous improvement in systems, training, and operational efficiency.
- Represent Olive & Finch values in the community and with vendors.
Benefits
- meal discounts
- paid time off
- opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
