General Manager, Attitash & Wildcat

Vail Resorts•Bartlett, NH

4d•$110,000 - $156,000•Onsite

About The Position

The General Manager is responsible for the overall leadership, performance, and strategic direction of Attitash and Wildcat Mountain Resorts. This role provides full accountability for delivering strong financial results, exceptional guest and employee experiences, and safe, compliant operations across two distinct resorts. The GM leads a unified leadership team across both properties, ensuring alignment to company strategy while optimizing operational efficiency, resource sharing, and long-term growth. This role requires a highly experienced operator with deep mountain operations expertise, strong people leadership, and the ability to navigate complex community and stakeholder environments.

Requirements

Significant executive-level leadership experience in ski resort or complex outdoor recreation operations
Deep functional expertise in mountain operations (lifts, snowmaking, patrol, terrain management)
Proven experience leading multi-site or highly complex operations
Track record of delivering strong financial, operational, and guest experience outcomes
Strong operator with the ability to balance strategic thinking and day-to-day execution
Exceptional stakeholder management and communication skills, particularly in complex community environments
Proven ability to lead large, diverse teams and build high-performance cultures
Ability to drive alignment and clarity in a matrixed, multi-resort operating model
At least 18 years of age

Responsibilities

Provide end-to-end operational leadership across Attitash and Wildcat, ensuring consistency in standards while respecting distinct brand and operational identities
Lead a combined resort leadership model, optimizing shared services, labor, and resources across both mountains
Develop and execute integrated strategic and operating plans that drive visitation, revenue growth, and long-term asset value
Ensure alignment with enterprise priorities, transformation initiatives, and functional COE strategies
Own all aspects of resort operations including mountain operations, ski patrol, lift maintenance, snowmaking, snow surfaces, base operations, F&B, ski school, and guest services
Bring deep, hands-on mountain operations expertise to drive decisions, prioritization, and risk management across both resorts
Ensure best-in-class execution of safety programs, regulatory compliance, and operational readiness (pre-season through close)
Lead continuous improvement efforts in reliability, efficiency, and quality of on-mountain and base-area experiences
Deliver on company commitment to providing an “Experience of a Lifetime,” achieving or exceeding all GX, financial, and operational targets
Own full P&L accountability across both resorts, including cost discipline, labor optimization, and revenue growth across all lines of business
Identify and execute opportunities to expand ancillary revenue (F&B, rentals, ski school, events, and future summer operations)
Monitor performance trends and take decisive action to address gaps and capitalize on opportunities
Recruit, lead, and develop a high-performing, engaged leadership team across both resorts
Build a strong, unified culture focused on safety, accountability, inclusion, and continuous improvement
Lead talent planning, succession development, and workforce strategies across year-round and seasonal teams
Drive accountability through clear goals, performance management, and regular communication
Serve as the primary representative of Attitash and Wildcat within the local and regional community
Build and maintain strong relationships with key stakeholders, including local and state agencies, regulatory bodies, community groups, HOAs, and business partners
Navigate complex stakeholder dynamics to align resort priorities, capital projects, and long-term development plans
Establish the resorts as trusted, engaged, and responsible community partners
Lead the development and execution of capital plans and major projects across both resorts
Ensure projects are delivered on time, on budget, and aligned with long-term strategic objectives
Balance short-term operational needs with long-term infrastructure and growth investments
Partner closely with corporate functions including HR, Finance, IT, Marketing, and other business partners to deliver results
Actively participate in company-wide leadership forums and best practice sharing
Influence enterprise strategy through on-the-ground operational insight and industry expertise

Benefits

Free passes for employees
Employee discounted lift tickets for friends and family
Free ski lessons
Employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans