GENERAL MANAGER

Summit Point Raceway Associates Inc•Summit Point, WV

13d•Onsite

About The Position

Summit Point Motorsports is seeking an experienced General Manager to lead the overall business performance, strategic growth, and financial success of its motorsports operations. The role is accountable for profitability, revenue development, customer relationships, and efficient use of operational resources. The General Manager translates organizational priorities into business strategies and provides leadership and oversight to the Operations Manager, who is responsible for daily track operations and event execution. The position combines financial and commercial leadership with strategic oversight of operations. It includes developing business plans and budgets, managing P&L performance, evaluating events and pricing, building customer and industry relationships, expanding business opportunities, overseeing booking and contracting processes, and ensuring operational commitments align with resources and customer expectations. The General Manager also leads the Operations Manager, establishes measurable objectives, reports business performance and risks to executive leadership and ownership, and partners with Finance, Human Resources, and other departments. This is a full-time, onsite leadership position at Summit Point Motorsports Park in Summit Point, West Virginia. Work takes place in both office and active outdoor motorsports environments. The role requires flexibility for customer meetings and scheduled events, including occasional evenings and weekends; occasional travel may be required.

Requirements

At least seven years of progressive experience in business management, operations management, or a related leadership capacity.
At least three years of experience with direct responsibility for financial performance, budget management, and team leadership.
Bachelor's degree in Business Administration, Finance, Management, or a related field; equivalent relevant professional experience may be considered.
Demonstrated success improving profitability, managing operating expenses, developing business strategies, and driving revenue growth.
Experience negotiating commercial agreements, managing customer relationships, and identifying new business opportunities.
Strong financial acumen, including interpreting financial statements, developing forecasts, evaluating pricing structures, and analyzing operating margins.
Experience managing a customer-facing business or operation involving variable demand, scheduling, and resource allocation.
Strong leadership, decision-making, negotiation, communication, and organizational skills.
Proficiency with business management systems, financial reporting tools, and Microsoft Office applications, particularly Excel.
Ability to work independently, manage competing priorities, and maintain accountability for business results.

Nice To Haves

Experience in motorsports, venue management, hospitality, recreation, event management, or a comparable industry.
Experience overseeing multifaceted business operations involving event scheduling, customer contracts, and service delivery.
Familiarity with motorsports event operations, racing organizations, sanctioning bodies, or track rental business models.

Responsibilities

Develop and execute annual business plans, operating budgets, revenue forecasts, and financial performance objectives.
Maintain accountability for P&L performance, operating margins, cost management, and business profitability.
Analyze financial results and performance trends and implement corrective strategies to meet financial targets.
Evaluate event profitability, track utilization, customer agreements, and service pricing to maximize revenue and operational efficiency.
Oversee financial processes related to customer deposits, billing, payment schedules, receivables, and contractual financial obligations.
Prepare financial analyses and business cases for capital investments, major expenditures, and long-term business development initiatives.
Build and maintain relationships with racing organizations, event promoters, sanctioning bodies, corporate partners, and motorsports customers.
Lead customer retention and renewal strategies and identify ways to expand existing business relationships.
Develop new business opportunities, attract profitable events, and increase use of track and facility resources.
Oversee event booking strategies, including annual calendar planning, contract negotiations, pricing, and customer commitments.
Collaborate with event organizers and internal teams on marketing initiatives, event participation, customer engagement, and revenue growth.
Address customer concerns and contractual matters professionally and promptly.
Provide strategic oversight of motorsports operations to align business commitments with staffing, facility capabilities, financial objectives, and customer expectations.
Direct and support the Operations Manager in setting operational priorities, resource requirements, and event-readiness standards.
Oversee commercial processes for event booking, contracting, billing, and customer communications, coordinating with operational teams.
Evaluate vendor relationships, supplier agreements, and service costs to maintain efficiency and profitability.
Hold operational leadership accountable for consistent event execution, customer service, safety coordination, and compliance with procedures.
Coordinate with campus leadership and support departments on shared resources and services.
Lead, coach, and manage the performance of the Operations Manager, setting clear expectations, objectives, and accountability.
Review and approve operational staffing plans, resource allocations, and departmental budgets in line with business needs.
Establish measurable performance objectives and monitor financial, operational, and customer service goals.
Present business performance updates, financial results, operational risks, and strategic recommendations to executive leadership and ownership.
Partner with Finance, Human Resources, and other departments to support business operations and organizational compliance.
Foster accountability, professionalism, continuous improvement, and exceptional customer service.