General Manager - Restaurant

Love's Travel Stops & Country Stores•Buffalo, WY

11d

About The Position

Restaurant General Managers help ensure the smooth and efficient operation of Love’s high-volume, multifaceted restaurants and fresh kitchen. They lead staff in delivering exceptional customer service, managing processes, and executing strategies to improve sales and customer satisfaction. The role works alongside the facility General Manager and team members to support restaurant operations, safety, scheduling, cash integrity, talent development, reporting, and the overall dining experience.

Requirements

At least 3 years of restaurant management experience.
At least 3 years managing operations with an annual sales volume of $1 million or more.
At least 3 years affecting and deciphering budgets and profit and loss statements.
Excellent communication and interpersonal skills with a focus on customer satisfaction.
Strong organizational and multitasking abilities with attention to detail.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to frequently lift or move items weighing over 50 pounds.
Ability to successfully complete a pre-employment background check and drug screening.

Responsibilities

Ensure a safe, clean, and well-maintained kitchen and adherence to proper food safety procedures.
Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
Assist the facility General Manager with task execution and completion, safety practices, scheduling, cash integrity, talent acquisition and development, and daily, weekly, and monthly reporting.
Coach and develop team members in preparing and packaging customer orders in a timely manner and meeting customer service expectations.
Understand financial reporting, including profit and loss statements, to make business changes and capitalize on opportunities.
Address customer feedback and improve the overall dining experience.