General Manager

37005 Jersey Mike's Seabrook•Seabrook, NH

13d•Onsite

About The Position

Jersey Mike’s is seeking highly motivated individuals to join our Legend Subs family. We offer a competitive salary, bonus, and benefits package to managers ready to go A Sub Above. The better you are behind the line, the more money you and your team makes. Our culture at Jersey Mike’s is one of giving and making a difference in someone’s life, including yours. We believe that loving your job and the community that we serve creates an appealing store environment for you, your team members, and repeat customers. Our General Manager must be inspired to lead and motivate by example, as the incumbent will be responsible for managing the operations of the store with both food and employee procedure. The GM will select, train, and oversee the performance of each team member. They will also be responsible for ensuring proper product preparation, inventory control, employee mentoring and management, and sales and marketing efforts to support our Legend Subs marketing team. The manager will maintain the highest standard of food, service, safety, and health operations while ensuring the profitability of the store. As a Jersey Mike’s Subs Restaurant General Manager, you'll enjoy plenty of work-related perks such as PTO, medical, dental, vision, IRA match, provided uniforms, free subs and 50% off-shift discounts, and advancement opportunities. Leading operations, you will mentor and develop your team, create a culture of giving amongst the community through fundraisers and giving back, and ensure positive experiences for every customer who comes to your store. You will also be part of our Legend Subs executive team where there is unlimited potential for growth in our multi-unit franchise system that continues to grow annually. Our Legend Subs General Managers are the leaders of our teams who establish the vibe of the store’s environment and the level of customer service. GMs are responsible for the operations of the store and building a strong team that consistently provides our customer with great subs and customer experience. A successful candidate will have strong leadership and communication tactics and a positive attitude.

Requirements

Strong communication skills
Food service experience
High School Diploma, or GED.
Computer skills
Problem solving skills, customer service and decision making
Must be able to work a 5-day, 50-hour shift, including occasional weekends and most Holidays
Maintain and enforce standard operating procedure of the company
Must be able to properly lift, pull and push up to 25lbs
Ability to travel to other restaurants, main office, meetings, etc. as needed
Strong communication and leadership skills
Self-motivated, service-oriented, and friendly
Ability to handle multiple tasks simultaneously
Must be 18 years or older to operate the slicer
Serve Safe Certification - Food Handler
Must have reliable transportation
Excellent Menu and product knowledge awesome personality
Must be able to thrive in a fast pace environment
Desire to improve self and skill sets
Able to communicate effectively with guests. Awesome personality
Participate in all Jersey Mike's training programs
Ability to meet schedule requirements and is a reliable performer

Nice To Haves

College degree preferred
2 Year QSR experience preferred
College degree preferred

Responsibilities

Manages food and labor costs
Trains, monitors, and reinforces food safety procedures
Executes company policies and procedures
Develops and implements appropriate strategies to resolve unfavorable trends to enhance sales and profits
Provides proper training for team members
Anticipates and identifies problems and initiates appropriate corrective action
Hiring and developing employees, conducting new hire orientation, and developing the training plan for each new hire
Scheduling and deploying the team correctly
Addressing performance issues, retention of store management and crew
Assisting in the resolution of customer issues
Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customers and employees
Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures
Store sales
Volume
Quality of service
Customer satisfaction
Profit margin
Create employee schedule
Place inventory orders
Lead employee training
Lead by example
Participate in management team meetings and strategy sessions