General Manager- JLR Newport Beach

Sonic Automotive•Newport Beach, CA

16h•$400,000 - $900,000•Onsite

About The Position

The General Manager is completely responsible for and will be held accountable for the successful operation of the entire dealership. She / he will develop and execute plans to ensure the dealership of a reasonable profit and the stockholders of a fair return on their investments. The General Manager will accomplish all objectives through planning, motivating and coordinating the activities of all departments. This role involves understanding and executing all Sonic Automotive Playbooks, planning the dealership's operations for the coming year, and reporting the plan to the Regional Vice President and Senior Management for approval. The General Manager will also obtain, review, and recommend improvements for each department manager’s monthly forecasts and plans, ensuring that every department operates harmoniously and profitably. Additionally, this role requires developing and maintaining good working relationships with the factory and lending institutions, ensuring timely submission of financial statements, and formulating policies for training programs. The General Manager oversees all dealership personnel functions, reviews and approves compensation plans, and ensures department managers are effectively training and supervising employees. Communication of management's policies and procedures to all employees is crucial, as is conducting formal performance evaluations for department managers. Providing enthusiastic leadership, establishing harmony and teamwork among departments, conducting managers’ meetings, and coordinating with the business office for accurate record-keeping are also key responsibilities. Finally, the General Manager develops merchandising strategies, assists in creating advertising programs, and resolves customer complaints that line management cannot.

Requirements

College degree preferred.
Ability to read and comprehend instructions and information.
At least two years in a dealership sales capacity.
At least five year in a supervisory position.
Professional personal appearance.
Excellent communication skills in person, on the telephone, and in writing.
All applicants must be authorized to work in the USA.
All applicants must perform duties and responsibilities in a safe manner.
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Responsibilities

Develop and execute plans to ensure the dealership of a reasonable profit and the stockholders of a fair return on their investments.
Accomplish all objectives through planning, motivating and coordinating the activities of all departments.
Understand, evangelize and execute all Sonic Automotive Playbooks.
Plan the dealerships operations of the coming year and report the plan to the Regional Vice President and Senior Management for approval.
Obtain, review and recommend improvements for each department manager’s monthly forecasts and plans.
Ensure that every department operates harmoniously and profitably.
Develop and maintain a good working relationship with the factory and lending institutions.
Ensure that a completed financial statement is submitted to the factory by the 5th working day of each month.
Formulate policies and establish procedures for all training programs and monitor their effectiveness.
Oversee all dealership personnel functions, to include: interviewing, hiring, measuring and evaluating performance, recognizing accomplishments, and termination.
Review and approve the compensation plans for all employees.
Ensure that department managers are training and supervising employees for optimum effectiveness.
Communicate management’s policies and procedures to all employees and ensure that they are understood and followed.
Complete a formal performance evaluation of each department manager once every six months.
Provide enthusiastic leadership to shape employees’ attitudes and build morale.
Establish harmony and teamwork among departments.
Conduct managers’ meeting at scheduled intervals.
Coordinate with the business office to ensure that records and analysis be maintained accurately.
Develop merchandising strategies and assist in creating an effective, cost-efficient advertising program.
Resolve any customer complaints that line management has not been able to resolve.
Follow all company safety policies and procedures.