General Manager(02015) - 4680 Cottage Grove Rd

Domino's Franchise•Madiosn, WI

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all company policies and procedures, and ensuring the team does the same. Responsibilities also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and profitability. The position also performs general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The job requires communicating with customers and coworkers in person and by telephone, following written instructions, processing orders, handling money accurately, and entering orders using a keyboard or touchscreen. Delivery duties include delivering products by car to customers, distributing flyers and door hangers, and carrying pizzas and beverages while walking and climbing, potentially including five or more flights of stairs. The role may involve working alone or with others, directing activities, performing repetitive tasks, working under stress, meeting quality standards, and making judgments and decisions. Working conditions may include adverse weather, changing temperatures, in-store temperatures from 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. Delivery work also involves driving and exposure to outdoor conditions and requires navigating delivery locations and terrain.

Requirements

Must be at least 18 years old.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, written, and telephone communication skills to take and process orders.
Ability to comprehend and give correct written instructions.
Ability to enter orders using a computer keyboard or touchscreen.
Motor coordination to make precise movements quickly and accurately.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read maps and locate addresses in the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
Ability to stand, walk, sit, lift, carry, push, climb, stoop or bend, crouch or squat, and reach.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform delivery work that may require climbing five or more flights of stairs.

Responsibilities

Oversee all activities and operations during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure company policies and procedures are followed.
Handle staffing and paperwork.
Manage food, work to a schedule, and maintain store image and standards.
Provide great customer service and support attendance and punctuality expectations.
Maintain store cleanliness and contribute to marketing and profitability.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility approximately daily.
Deliver products by car to customers and distribute flyers and door hangers.
Carry pizzas and beverages while walking and climbing during deliveries.