General Manager - Restaurant Excellence Team

MINA Group•San Francisco, CA

19d•$90,000 - $100,000

About The Position

Mina Group is hiring a General Manager for its Restaurant Excellence Team (REX). The role provides management coverage at restaurants experiencing management shortages or transitions, and coordinates, supervises, trains, and assists with operations during new restaurant openings and at existing Mina Group restaurants. Applicants must be open to relocation, and the role involves extensive travel, including extended assignments at restaurants for management coverage and openings. The General Manager is a hands-on hospitality leader who leads front-of-house operations and mentors restaurant teams. The position works closely with assistant general managers and corporate operations teams to support restaurant success, uphold high service standards, drive revenue, improve team-member engagement and retention, and develop and implement systems. REX members receive training in Mina Group operating procedures, systems, and concepts through assignments at multiple locations, with the goal of moving into a full-time leadership position at a Mina Group restaurant. Mina Group expects this transition within 12–18 months of hire, though timing may vary based on individual development and management vacancies. The listed salary is $90,000–$100,000, increasing to $110,000–$130,000 after moving to a portfolio property.

Requirements

5–7 years of experience in a high-volume fine-dining restaurant, including at least 4 years in a leadership role.
Exceptional communication and organizational skills.
A gracious hospitality mindset, intellectual curiosity, and emotional maturity.
Ability to work cleanly and in an organized manner while leading a team.
Strong interest in personal development and developing team members.
Experience with industry-specific software such as Restaurant 365, Micros, Toast, Open Table, Seven Rooms, and Avero.
Ability to build teams across front- and back-of-house operations.
Adaptability in leadership style and business approach.
Advanced knowledge of food and wine.
Knowledge of safety and hygiene protocols.
Working knowledge of human resources practices and labor laws.
Ability to frequently lift up to 40 pounds.
Stamina to work more than 40 hours per week.
Willingness to relocate and undertake extensive travel, including extended assignments.
Ability to meet the standards of a two-star Michelin establishment.

Nice To Haves

Hospitality degree preferred.
Level 1 sommelier certification is a plus.

Responsibilities

Provide management coverage at restaurants with management shortages or during management transitions.
Coordinate, supervise, train, and assist in operational areas during new restaurant openings and at existing Mina Group restaurants.
Lead front-of-house operations and provide guidance to restaurant team members.
Mentor staff and interns, and continually develop employees in food and service education.
Work closely with assistant general managers and corporate operations teams to support restaurant success.
Help drive revenue, increase team-member engagement and retention, and develop and implement systems.
Travel to restaurants, including extended assignments for management coverage and restaurant openings.