General Manager(01759) - 1122 North 2nd Street

Domino's Franchise•Clinton, IA

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all company policies and procedures, and ensuring the team does the same. Duties span staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, marketing, attendance, and profitability. The posting also describes general store-team tasks and delivery duties, including operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, cleaning, and delivering products to customers. On-the-job orientation and training are provided.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; make correct monetary change.
  • Ability to give and understand written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to read a map and locate addresses within the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for deliveries.

Responsibilities

  • Oversee all activities during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure compliance with all policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, cleanliness, and great customer service.
  • Support attendance and punctuality, marketing, and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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