General Manager - Oxford

Raindrop Car Wash•Anniston, AL

8d•$40,000 - $50,000•Onsite

About The Position

The General Manager (GM) is the highest on-site authority at Raindrop Car Wash and is responsible for the overall success, performance, and culture of their location. This is a full ownership role—the General Manager drives customer experience, membership sales, labor efficiency, operational execution, and team development. The GM is accountable for hitting key performance indicators (KPIs), maintaining a well-trained and engaged team, and ensuring the site runs cleanly, safely, and profitably every day.

Requirements

Prior experience managing a team and full-site operations
Proven success in sales leadership and operational performance
Strong administrative, decision-making, and delegation skills
Expert-level understanding of tunnel systems, prep procedures, and sales flow
Physically able to lift 35+ lbs as needed

Responsibilities

Manage site opening and closing procedures, equipment readiness, and appearance
Ensure a clean, safe, and OSHA-compliant site at all times
Analyze weekly performance metrics
Respond quickly to site issues related to water, air, chemical flow, and tunnel operation
Maintain proper team deployment to ensure efficient flow and optimal prep, lot, and kiosk coverage
Own site-level membership sales targets and drive overall membership growth
Track performance by shift, hour, and employee; implement coaching and adjustments as needed
Manage labor efficiency and support chemical cost control
Ensure all transactions, cash handling, and bank drop procedures are completed securely and accurately
Recruit, onboard, and train all employees
Conduct regular 1-on-1s, shift audits, and performance reviews
Ensure all employees are fully certified and compliant with training expectations