General Manager(02915) - 321 N. Main Street
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; working to a schedule; maintaining store image and standards; customer service; attendance and punctuality; transportation; cleanliness; marketing; and profitability. The manager must set an example, follow all policies and procedures, and expect the same from the crew. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may include delivering products and flyers within a designated area, for which a valid driver's license, a safe driving record meeting company standards, and access to an insured vehicle are required.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, written, and telephone communication skills to take and process orders.
- Ability to comprehend and give correct written instructions.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage cost controls, inventory control, and cash control.
- Maintain customer relations and provide great customer service.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store's image, cleanliness, and adherence to standards.
- Promote attendance and punctuality and ensure adherence to company policies and procedures.
- Contribute to marketing and store profitability.
- Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
- Take inventory, complete associated paperwork, and clean equipment and the facility.
- Deliver products and flyers within the designated delivery area, as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
