General Manager(08527) - 314 Broadway

Domino's Franchise•Oakland, CA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role encompasses staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, attendance and punctuality, marketing, and profitability. On-the-job orientation and training are provided. The posting also describes general store-team duties and delivery-related requirements, including operating equipment, handling and preparing food, processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make rapid, precise movements; ability to enter orders using a computer keyboard or touchscreen.
  • Ability to navigate delivery areas and adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, climbing stairs, bending, crouching, reaching, and driving.
  • Transportation to and from work.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures while ensuring the crew does the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and standards, cleanliness, and customer service.
  • Maintain attendance and punctuality, and contribute to marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable to team duties described in the posting.
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