Dealership General Manager

Serpentini Automotive Group • Cleveland, OH

6d • Onsite

About The Position

The General Manager is responsible for overseeing the entire dealership operations. This role encompasses managing inventory, sales processes, and customer satisfaction, while also contributing to overall dealership profitability. Key responsibilities include hiring, training, and motivating employees, setting sales goals, developing and implementing marketing strategies, and ensuring compliance with regulations.

Requirements

• Prior Ford General Sales Manager, Fixed Operations Manager or General Manager strongly preferred
• Must have a proven and consistent record of culture and team-building success, with strong employee relations skills to appropriately interact with, lead, develop, recruit, and discipline employees on all organization levels
• Required to understand and keep abreast of the federal, state, and local regulations that affect their operations and comply with these regulations
• Strong verbal and written communication skills are required to successfully interact with employees, manufacturers, vendors, and customers.
• This position represents the dealership at all times
• Ability to excel in a fast-paced, high volume environment
• Ability to multitask, prioritize, and reason through workload
• Must work well under pressure and within a climate of changing intensity.
• Must possess strong stress management skills
• Must be able to maintain strict confidentiality of information

Nice To Haves

• Key Competencies Leadership Strategic Planning Financial Management Communication Problem Solving

Responsibilities

• Partner with Manufacture Representative to align initiatives
• Design and implement strategy to build year over year incremental increases to Net Profit
• Create monthly and annual dealership sales and service forecasts
• Participate in quarterly financial reviews and reconciliation meeting with dealer and executive management.
• Hire, train, motivate, and hold team accountable
• Meet with managers individually to develop monthly and annual goals and objectives, and to review actual performance
• Monitor the daily operating controls, implements action plans as needed
• Issues all demonstrators and ensures that appropriate dealership records are maintained

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed