General Manager - GSP Airport

Retail and Dining Positions • Greer, SC

6h • Onsite

About The Position

The General Manager plans, directs, and coordinates all retail store operations within an assigned airport location. The role provides strategic leadership to drive operational excellence, maximize profitability, enhance the guest experience, and develop high-performing teams. The General Manager is accountable for sales growth, financial performance, staffing, compliance, merchandising execution, operational standards, and overall location performance. The position fosters accountability, collaboration, engagement, and first-class customer service while maintaining relationships with airport authorities, business partners, vendors, and corporate stakeholders. The General Manager leads by example, supports continuous development and bench strength, improves operational efficiency, and drives results through innovation and strategic execution.

This role is based at GSP Airport and requires flexibility to work hours according to business needs in a 7/365 operational environment. Paradies Lagardère is an equal opportunity employer committed to a diverse and welcoming workplace and to providing reasonable accommodations to applicants with disabilities.

Requirements

• Minimum of five years of merchandising, operations, and personnel management experience in a retail leadership role within a department, specialty, or airport retail environment.
• Strong understanding of first-class customer service principles and operational leadership.
• Proven ability to lead teams, manage financial performance, and drive operational results in a fast-paced environment.
• Ability to analyze operational and financial data to support decision-making and profitability.
• Excellent communication, leadership, organizational, and relationship-building skills.
• Proficiency in Microsoft Office Suite and operational systems related to retail management.
• Ability to work flexible hours in a 7/365 operational environment based on business needs.
• Belief in and commitment to The Paradies Lagardère Mission Statement and Core Values.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Plan, direct, and coordinate all retail store operations within the assigned airport location.
• Provide strategic leadership to drive operational excellence, profitability, and an enhanced guest experience.
• Develop high-performing teams and oversee staffing and personnel management.
• Drive sales growth and manage financial performance, compliance, merchandising execution, and operational standards.
• Maintain strong relationships with airport authorities, business partners, vendors, and corporate stakeholders.
• Foster accountability, collaboration, engagement, and first-class customer service.
• Promote continuous development and build bench strength.
• Improve operational efficiency and drive results through innovation and strategic execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed