General Manager - Bloomsburg - 4918

Ruby Tuesday•Hemlock Township, PA
•$65,000 - $75,000•Onsite

About The Position

The General Manager is responsible for the day-to-day management of the restaurant, including growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability. The role leads the recruitment, hiring, training, coaching, and development of Managers and Team Members, and oversees both front-of-house and heart-of-house results, including Ecosure. The General Manager also manages staffing, inventory, funds, bank deposits, payroll, and adherence to company policies and applicable wage and hour regulations.

Requirements

  • Must be at least 21 years old.
  • High school diploma or high school equivalency required.
  • Valid driver's license.
  • Commitment to excellence in friendly service.
  • Proven ability to grow sales.
  • Ability to inspire and motivate others.
  • Ability to analyze issues and solve problems.
  • Ability to set clear goals for oneself and the team.
  • Strong verbal and written communication skills.
  • Ability to foster collaboration and teamwork.
  • Regular attendance and ability to work up to 55 hours per week.
  • Ability to stand or walk for hours at a time and perform the physical demands of the position, including lifting and carrying items up to 50 pounds.
  • Ability to tolerate significant temperature changes and frequent immersion of hands in water and cleaning or sanitizing solutions.
  • Required vision abilities include close, distance, color, peripheral, and depth perception, and ability to adjust focus.

Nice To Haves

  • Bachelor's degree preferred.
  • Two years of hands-on restaurant management experience preferred.
  • ServSafe certification preferred, or ability to obtain certification within 90 days of employment.

Responsibilities

  • Grow restaurant sales, achieve EBITDA, meet budget, and build a culture of accountability.
  • Oversee front-of-house and heart-of-house results, including Ecosure.
  • Ensure the CHARM service model is integrated into front-of-house service for every Guest.
  • Communicate company initiatives and tactics to drive sales and profitability.
  • Recruit, hire, train, develop, and communicate regularly with Managers and Team Members through daily interactions and weekly meetings.
  • Conduct regular one-on-ones and follow up with Managers and Team Members; reinforce Team Member skills and Manager leadership behaviors.
  • Identify and implement strategies to retain the best Team Members.
  • Control receiving and inventory levels and report concerns to the Area Coach.
  • Create and delegate daily goals and tasks, then follow up to ensure completion.
  • Monitor sales performance, ensure appropriate scheduling and staffing, and develop strategies to meet sales goals.
  • Follow company policies and procedures, state and federal wage and hour regulations, and restaurant filing responsibilities.
  • Control funds, bank deposits, and payroll.
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