General Manager

Chicken Express (Chicken Express - CE Team Partners) • Baytown, TX

3d

About The Position

Chicken Express is seeking a results-driven General Manager to lead store operations and build a high-performing team. The General Manager is responsible for operational efficiency, food quality, sales growth, cost control, guest experience, team development, scheduling, inventory, and financial goals. The role leads a team of 20–30 employees, including 3–4 Assistant Managers, and promotes a welcoming, fun, and service-focused environment rooted in Southern Hospitality.

Requirements

• Leadership experience in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Passion for guest service and operational excellence.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Oversee store operations to ensure efficiency, quality, and the company’s food-quality standards.
• Develop strategies to increase sales and control costs.
• Lead and mentor a team of 20–30 employees, including 3–4 Assistant Managers.
• Ensure guests receive fast, friendly service in a welcoming environment.
• Recruit, train, and develop team members.
• Manage scheduling, inventory, and financial goals, and take ownership of store performance.
• Model punctuality, professionalism, reliability, and accountability while maintaining high service standards.
• Create a fun work atmosphere while ensuring excellence.
• Take responsibility for operations, including menu execution, guest experience, and team development.

Benefits

• Competitive salary and bonus opportunities
• Career growth and leadership development
• Paid training
• Supportive team environment
• Free or discounted meals while on shift

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed