The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store standards and cleanliness; marketing; and profitability. The manager must set an example by following all policies and procedures and expecting the same from the crew, while delivering great customer service and maintaining attendance and punctuality. The posting also describes general store-team duties and conditions. These include operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Team members may work in varying temperatures and weather, around food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical duties can include standing, walking, lifting and carrying supplies, pushing trays, climbing stairs, bending, crouching, reaching, and driving for deliveries.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed