General Manager

Chipotle•Rapid City, SD

About The Position

Chipotle General Managers lead restaurant teams, develop employees, build a strong workplace culture, and manage restaurant operations and business performance. The role focuses on providing excellent hospitality and guest experiences while growing leadership and operations skills. General Managers oversee the employee lifecycle, train and develop team members, manage day-to-day restaurant business, and ensure operational, food-safety, and compliance standards are met. The schedule includes lunch, dinner, and weekend shifts to provide leadership throughout restaurant operating hours. The position takes place in a fast-paced kitchen environment and includes interacting with customers. It involves standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds (25 kilograms), working around varied temperatures, and tasting and preparing food. Strong communication with team members and customers is required.

Requirements

  • Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
  • A passion for hospitality and providing excellent guest experiences.
  • A friendly and enthusiastic attitude.
  • Genuine enthusiasm for developing people and leading others.
  • Ability to stand and walk around the restaurant for 10 hours a day.
  • Ability to lift 50 pounds (25 kilograms) and perform other physical activities necessary for the job.
  • Ability to work in varied temperatures, taste and prepare food, and communicate effectively with team members and customers.

Nice To Haves

  • A creative approach to marketing and driving sales, such as through fundraisers and community engagement.

Responsibilities

  • Uphold high standards of hospitality and provide a positive guest experience.
  • Ensure speed and accuracy of service, including accurate and on-time digital orders.
  • Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
  • Train and develop crew members, shift leaders, and Apprentices using Chipotle training tools and resources.
  • Manage day-to-day restaurant operations, including scheduling, P&L control, sales forecasting, recruiting, and interviewing.
  • Keep the dining room clean and the restaurant ready for guests.
  • Uphold food-safety, operational, and compliance standards.
  • Manage the restaurant’s overall financial performance and achieve its annual sales and cash flow plan.
  • Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement savings plan
  • Quarterly bonus program
  • People development bonuses
  • Tuition assistance, subject to eligibility requirements
  • Career growth opportunities
  • Paid time off
  • Holiday closures
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