Selling GM-Omaha

Lifeway Mobility•Omaha, NE

30d•$110,000 - $120,000•Onsite

About The Position

Lifeway Mobility is a leading nationwide provider of accessibility solutions dedicated to enabling individuals with accessibility needs to remain in their homes. The company is driven by Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. Joining the team means becoming part of a highly engaged workforce with access to training opportunities, growth potential, and a comprehensive benefits plan. This role is for a General Manager to launch, manage, and grow a local market in Omaha, focusing on B2C residential Durable Medical Equipment (DME) for patient mobility, safety, and independence. The Selling General Manager will lead their team to achieve 5-star customer experience reviews through consultative in-home sales, timely installations, and responsive service.

Requirements

Residential Durable Medical Equipment (DME) or Home Medical Equipment (HME) industry experience required (B2C).
Proven experience as a successful Sales producer and manager.
Excellent spoken and written communication skills, presentation skills, and project management skills.
Strong interpersonal skills and the ability to lead and develop a team.
Excellent leadership and decision-making skills.
Financial acumen including understanding of a budget.
Excellent problem-solving skills.
Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
Travel up to 10% as needed.

Responsibilities

Achieve sales goals for number of appointments, conversion rate, and total sales revenue.
Complete estimates and contracts with clear product solutions and scope of work.
Lead relationship development with community and patient referral sources, holding in-services, and hosting events.
Review sales and projects to confirm quality standards of product, installation, and customer satisfaction.
Manage local vendor relationships with subcontractors.
Serve as the point of escalation for customer, system, and process issues.
Maintain accurate and adequate inventory for all stocked equipment.
Manage fleet/vehicle maintenance, repairs, and cleanliness.
Ensure timely response and completion of all service calls, tracking warranty information, and confirming satisfactory completion and billing.
Lead by example through ride-alongs, mentoring, and developing an understanding of each role.
Hire, train, and develop the team to achieve goals and exceed customer and referral partner expectations.
Achieve revenue targets and manage costs to a budget, ensuring net profit goals are met.
Scale and grow the local market.
Communicate, educate, and ensure team compliance with laws, regulatory agencies, and company policies.