General Manager – The Nolen Rooftop Bar & Lounge

Island Hospitality Management•San Diego, CA

8h•Onsite

About The Position

As General Manager of The Nolen, you will oversee all aspects of daily operations for our rooftop restaurant and bar. This includes leading the team, ensuring exceptional service standards, and maintaining the highest quality in food and beverage while operating within budgetary goals. You will serve as the face of the venue, driving both guest satisfaction and financial performance. This position may require flexible scheduling, including evenings, weekends, and holidays.

Requirements

Strong background in Food & Beverage operations with advanced knowledge of hospitality best practices, people management, and financial controls.
Demonstrated ability to drive sales and cultivate new business opportunities, particularly in events and private dining.
Highly motivated, hands-on leader with strong initiative, entrepreneurial mindset, and desire for achievement.
Effective problem solver who can anticipate, prevent, identify, and resolve issues proactively.
Ability to thrive in fast-paced and high-pressure environments.
Professional presence: approachable, visible, and service-oriented with guests, clients, and team members.
Proficiency with POS system (Agilysys) and event management tools (STS).

Responsibilities

Partner with the hotel sales team to actively source, develop, and close new business opportunities for buyouts, group events, and private functions.
Develop and implement sales and marketing plans for The Nolen to capture in-house guests, attract the local market, and grow private event revenue.
Assist in developing financial goals and accurately forecast food & beverage revenue/expenses.
Ensure team members are trained in financial controls for cash, vouchers, inventories, and receivables.
Identify major revenue opportunities, cost savings, and potential risks to maximize profitability.
Create, manage, and distribute team member schedules in a timely manner, aligning labor with business demands.
Oversee menu rollouts, promotions, package deals, and event activations in collaboration with culinary and hotel leadership.
Manage and maintain sanitation, safety, and service standards to protect assets, comply with regulations, and deliver a premium guest experience.

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
HSA & FSA plans available
Dependent care FSA
Identity Theft Protection Insurance
Commuter benefits including transit & parking
Pet Insurance
PTO
Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary.
Incentive based bonus program
Free room nights at our hotels and employee discounts within your hotel brand
Discounts for friends and family within your hotel brand
Team Member of the Month, Quarter, and Year recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations