General Manager

The Honey Baked Ham Company, LLC • Gahanna, OH

7d

About The Position

The General Manager leads store operations and is accountable for overall performance goals, including sales, customer service, product quality, and staff development. General Managers have full accountability for their store operations and receive a multi-week training program with experienced trainers. The company encourages creativity in hiring, marketing, and community outreach, and rewards achievement of goals and living company values through a bonus program tied to store profitability.

The ideal candidate is a current general manager in retail or a restaurant environment who provides hands-on customer service and has demonstrated growth in previous roles. They understand the factors affecting a profit and loss statement, can execute a business plan, protect product quality, increase sales, build community relationships, and coach, identify, and develop talent. Experience hiring seasonal workers is a plus.

The company is closed on Sundays. Managers typically work about 50 hours per week, except for four or five weeks of the year. Operating hours generally mean minimal early mornings and late nights. Store leaders must have a valid driver's license and reliable transportation. The job involves bending, stooping, prolonged standing, twisting, lifting products and supplies weighing up to 65 pounds, and working with a hot torch.

Requirements

• Current general manager experience in a retail or restaurant environment.
• Passion for hands-on customer service.
• Demonstrated growth in previous roles.
• Knowledge of factors affecting a profit and loss statement and ability to execute a business plan.
• Commitment to product quality.
• Strong desire to increase sales and build community relationships.
• Ability to coach and develop talent.
• Valid driver's license and reliable transportation.
• Ability to bend, stoop, stand for long periods, twist, lift products and supplies weighing up to 65 pounds, and work with a hot torch.

Nice To Haves

• Experience hiring seasonal workers.

Responsibilities

• Lead store operations and maintain full accountability for store performance.
• Achieve performance goals for sales, customer service, and product quality.
• Develop staff and coach, identify, and hire talent, including seasonal workers as needed.
• Execute the store business plan and manage factors affecting the profit and loss statement.
• Increase sales and build relationships in the community.
• Maintain the quality of products served and sold.
• Hire associates and contribute to marketing and community outreach.

Benefits

• Leadership development program.
• Competitive pay.
• Medical, dental, and vision insurance options for full-time General Managers.
• Life insurance.
• Long-term and short-term disability coverage options.
• Paid time off, including holidays.
• 401(k) with company match.
• Bonus program based on store profitability, paid four times per year, with almost unlimited earnings potential.
• Tuition assistance program.
• Access to an Employee Assistance Program.
• Discounts on company products.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed