General Manager

Skyline Chili•Georgetown, KY

16d•Onsite

About The Position

Skyline Chili is seeking a passionate General Manager (GM) with experience in leading and developing strong teams in a positive, fun, and playful hospitality environment. The GM will be responsible for directing and administering the entire operational efforts of the restaurant, ensuring on-target financial results, safety and security, hospitality, quality, service, and cleanliness. The role involves ensuring established policies and procedures are followed, customers are promptly and professionally served, and restaurant personnel are selected, trained, directed, developed, and supervised. The company has a people-first culture and a tradition spanning over 70 years, originating in Cincinnati, Ohio.

Requirements

3-5 years of leadership experience in the restaurant industry.

Nice To Haves

Passion for hospitality & Guest Service.
Experience in a positive, fun and playful environment.
Experience providing a unique and uplifting experience for guests.
Experience leading and developing strong teams.

Responsibilities

Directing and administering the entire operational efforts of the restaurant including on-target financial results, safety and security, hospitality, quality, service, and cleanliness.
Ensure established policies and procedures are followed according to standard operating procedures, human resource policies, and strategic directives.
Ensures customers are promptly and professionally served according to Company’s guidelines.
Select, trains, directs, develops, and supervises restaurant team members.
Restaurant services are efficiently and effectively delivered in accordance with established Company policies and standards.
Good business relationships exist with customers and their questions and problems are promptly resolved.
Restaurant personnel are developed and well-trained and efficient, and their activities well-coordinated.
Required reports and records are accurate and timely.
Suggestions are provided for improved efficiency or effectiveness in operations.
Good working relationships exist with restaurant and corporate personnel.
Restaurant profitability is in line with Company expectations.