General Manager

StretchLab - Hudson•Beachwood, OH

About The Position

StretchLab is seeking an experienced Fitness Sales General Manager to oversee sales and operations for its studio in Orange Village, Ohio. StretchLab, founded in 2015 in Venice, California, offers one-on-one assisted stretching and provides clients with sessions led by trained stretching professionals. The General Manager is primarily responsible for driving studio sales and memberships. The role consists of approximately 80–90% sales and 10–20% staff management and studio operations. Responsibilities also include lead generation, coordinating vendors and retail inventory, supervising Sales Representatives and Flexologists, and using ClubReady to review studio reports.

Requirements

  • Two or more years of fitness sales or membership sales experience preferred.
  • Confidence generating personal sales and training Sales Representatives in sales.
  • Ability to work independently and collaborate with the studio owner.
  • Ability to manage and drive revenue streams from membership sales to retail.
  • Excellent communication, writing, and interpersonal skills in person, by telephone, and via email.
  • Ability to excel in a fast-changing, diverse environment.
  • Ability to identify areas for improvement and make changes using good judgment.
  • Affinity for and passion for fitness.
  • Strong organization, data-management, prioritization, and deadline-management skills.
  • Professional, punctual, reliable, and neat.
  • Strong attention to detail and accuracy.
  • Trustworthiness and ability to handle confidential information.
  • Ability to work harmoniously with co-workers, clients, and the general public.
  • Computer and studio software proficiency.

Nice To Haves

  • Two or more years of fitness sales or membership sales experience preferred.

Responsibilities

  • Generate leads through grassroots marketing and networking.
  • Implement a sales process to schedule prospects into Intro classes.
  • Drive membership sales through outside sales and business development efforts.
  • Coordinate directly with vendors and ensure studio retail and products are stocked with accurate inventory counts.
  • Supervise Sales Representatives and Flexologists.
  • Use ClubReady for revenue reports, attendance reports, and related functions.
  • Manage studio revenue streams, including membership sales and retail.

Benefits

  • Free uniforms
  • Performance-based bonus opportunity
  • Employee discounts
  • Flexible schedule
  • Competitive base salary based on experience and performance
  • Commission paid on sales
  • Unlimited growth potential within the company
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