General Manager - 1972

Jiffy Lube•Grand Prairie, TX

12h

About The Position

Premium Velocity Auto (PVA) / Jiffy Lube is seeking a people-focused General Manager to lead a fast-paced automotive service center. The General Manager oversees daily operations at a single location, ensuring effective execution, an exceptional customer experience, team development, and profitability while upholding PVA and Jiffy Lube standards. This is a hands-on leadership role in a dynamic, customer-driven environment.

Requirements

Valid U.S. driver's license and authorization to work in the U.S.
At least 1 year of retail service management experience, including work with KPIs, budgeting, and calculations.
Strong written and verbal English communication skills.
Ability to use computers, online tools, and documentation systems.
Ability to stand for long periods; lift 50 pounds or more; and bend, reach, crawl, and climb stairs.
Comfort working in enclosed or semi-outdoor environments.
High school diploma or equivalent.
Strong customer service and communication skills.
Dependable leadership and attention to detail.
Growth-minded and willing to train and develop.
Ability to multitask in a fast-paced environment.
Strong safety awareness.

Responsibilities

Open and close the store and maintain a clean, organized, professional workspace.
Hire, train, schedule, and coach team members, including conducting performance evaluations and taking disciplinary actions.
Drive sales growth, profitability, and customer retention.
Oversee cash handling, register reconciliation, and bank deposits.
Complete sales, cash receipt, and employee-record paperwork.
Monitor inventory, prevent shrinkage, and manage supply orders.
Provide outstanding customer service and resolve escalated concerns.
Assist with automotive maintenance services and operate various vehicle types.
Enforce safety standards and maintain OSHA and environmental compliance.
Report workers' compensation claims.
Perform additional tasks assigned by the District Manager.