General Manager
About The Position
Einstein Bros. Bagels is seeking a General Manager to oversee all aspects of a bakery store with a “treat it like you own it” approach. The role is hands-on and includes leading the team, ensuring operational readiness, fulfilling catering, mobile, and in-store orders, and providing an exceptional customer experience. General Managers support the team during breakfast and lunch rushes, help manage breaks, and work to achieve strong customer survey results. The stores operate on a one-shift model. Leaders may start as early as 4 a.m. to bake and open, and the store closes at 2 p.m.; closing and preparing for the next day generally takes another 30–45 minutes. Administrative work may include scheduling, ordering, and inventory, as well as taking the daily deposit to the bank. The company provides five weeks of training.
Requirements
- 1–3 years of prior General Manager or Assistant General Manager experience in a restaurant setting.
- Ability to achieve food cost goals and labor targets using established strategies.
- Must be at least 18 years old to apply.
Nice To Haves
- Prior exposure to P&L analysis.
Responsibilities
- Oversee all aspects of store operations.
- Lead and motivate the team, and help develop internal talent.
- Recruit quality team members.
- Ensure the store is audit ready.
- Ensure catering, mobile, and in-store orders are executed.
- Provide customers with an exceptional experience and support strong customer survey results.
- Work in different store positions as needed during breakfast and lunch rushes and keep up with team breaks.
- Use established strategies to achieve food cost goals and labor targets.
- Handle administrative tasks such as scheduling, ordering, and inventory.
- Take the daily deposit to the bank.
Benefits
- Competitive pay of $64,000–$67,000.
- Attainable quarterly bonus.
- Medical, dental, and vision benefits.
- HSA/FSA.
- Disability and life insurance.
- 401(k) with company match.
- Paid time off, with 180 hours accrued in the first year.
- Tuition reimbursement.
- Adoption assistance.
- Pet insurance.
- Employee discounts, including Tickets at Work, Sprint, Quicken Loans, and company swag.
- Employee Assistance Program for employees and their families.
- Stores close at 2 p.m.; no nights or evenings.
- Growth and promotion opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
