General Manager(06272) - 2250 SANTA FE DRIVE

Domino's Franchise•Pueblo, CO

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same standards from team members. The position involves staffing, paperwork, food management, scheduling, store image and cleanliness, marketing, customer service, attendance, and profitability. On-the-job orientation and training are provided. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The job may involve delivery duties, including driving within a designated delivery area and bringing orders to customers.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders.
  • Ability to understand and give correct written instructions and communicate with customers and coworkers in person and by phone.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record that meets company standards, for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands of standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.
  • Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures, ensuring the crew does the same.
  • Handle staffing and paperwork.
  • Manage food, work to a schedule, and maintain store image and standards.
  • Provide great customer service and ensure attendance and punctuality.
  • Support transportation to and from work, store cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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