About The Position

Main Street Auto is seeking a General Manager to lead its automotive shop and drive its continued success. The role oversees shop operations, manages and develops the team, supports business growth and profitability, and ensures excellent customer service and quality work. The General Manager is also responsible for financial performance, marketing, supplier relationships, compliance, and maintaining a safe working environment. The stated schedule is 8:00 AM–5:00 PM, Monday through Friday, with no weekends.

Requirements

  • Proven experience as a General Manager or in a similar leadership role within the automotive industry.
  • In-depth knowledge of automotive repair and maintenance processes, industry trends, and best practices.
  • Strong business acumen and a track record of achieving sales targets and driving business growth.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Exceptional customer-service skills and a strong focus on customer satisfaction.
  • Solid understanding of financial management and budgeting principles.
  • Strong problem-solving and decision-making abilities.
  • Proficiency with automotive shop management software and other relevant tools.
  • Knowledge of health and safety regulations and the ability to ensure compliance.
  • Valid driver's license and clean driving record.

Responsibilities

  • Provide leadership, guidance, and support to the team, fostering a positive work environment and teamwork.
  • Develop and implement business strategies to drive sales, increase profitability, and expand the customer base.
  • Oversee daily operations, including workflow management, resource allocation, and inventory control.
  • Maintain high customer-service and quality standards, resolve customer issues, and handle complaints professionally and promptly.
  • Recruit, train, and supervise staff; conduct performance evaluations and promote professional development.
  • Monitor financial performance, create budgets, control costs, and analyze financial reports to identify and address areas for improvement.
  • Develop and execute marketing strategies to promote shop services, collaborating with the marketing team as needed.
  • Implement and maintain quality-control measures and ensure adherence to industry regulations and safety standards.
  • Build and maintain supplier relationships, negotiate contracts, and ensure timely delivery of parts and materials.
  • Ensure compliance with health and safety regulations, implement safety protocols, and maintain a safe workplace.

Benefits

  • Paid time off (PTO)
  • Health insurance
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