General Manager

Tarantino Properties•Memphis, TN

11d•Hybrid

About The Position

Tarantino Properties is seeking an experienced General Manager to oversee two multifamily properties in the East Memphis, TN area. The ideal candidate will be customer service-oriented, have a people focused mentality, and excellent communication skills. This individual will possess a strong financial understanding and is experienced in leasing.

Requirements

3+ years property management experience, with at least 1 year overseeing multiple sites or a high-unit-count property
Proven track record managing budgets, variance reporting, and owner-facing financials
Experience with lease-up, renewal strategy, and occupancy/retention management across two distinct communities
RealPage/OneSite proficiency required - resident ledgers, work orders, reporting, and GL coding
Comfortable pulling and interpreting resident activity reports, budget comparison reports, and financial statements
Renovation/capital project experience: managing vendor bids, scheduling turns/renovations without disrupting occupancy, tracking renovation budgets vs. actuals, coordinating with contractors across two sites simultaneously
Highly organized with strong time-management skills — able to prioritize competing deadlines across two properties
Excellent written and verbal communication for owner letters, vendor negotiations, and resident issues
Strong leadial capability - manages, motivates, and holds accountable staff at both sites (may include a smaller on-site team at each)
Sound judgment on fair housing compliance, vendor contracts, and emergency response
Ability to travel/split time efficiently between two locations

Responsibilities

Physically inspect all common areas on the property daily to assure its peak readiness and appearance taking immediate action on unsatisfactory appearance problems.
Walk the property daily checking for cleanliness, safety and conditions of the buildings, driveways, laundry rooms, pools, landscaping and all exterior features of the property.
Maintain current market and neighborhood information to ensure relative pricing of property and develop marketing and advertising programs to maximize market position.
Ensure quality of market-ready units and maintain a supply of available units in market-ready conditions
Approve all lease paperwork daily, applications, move-ins, move-outs, renewals, etc.
Ensure all move-ins are walked with the resident and satisfaction is achieved.
Perform the duties of Leasing Consultant as needed.
Collect, record, and deposit property income accurately and timely manner.
Hire, train and review performance of all on-site personnel, directing their activities to ensure job satisfaction, acceptable productivity levels and career progression were earned and available.
Delegation and development associates.
Evaluation of site personnel should be accompanied by written communication and thorough record keeping.
Maintain personnel files on all staff members.
Approve all invoices for goods or services received at the site.
Utilize and understand the accounts payable system and instruct all office personnel in its use.
Leadership and accountability for all property operations
Preparing and managing budgets
Attracting new tenants through advertising, property viewings, and encouraging referrals
Interviewing tenants and running credit checks
Setting rental rates, negotiating, and enforcing lease agreements
Addressing tenant complaints and inspecting vacated units
Contracting and supervising repairs and maintenance work
Collecting rent, dealing with late payments, and handling operating expenses
Maintaining records of income, expenses, signed leases, complaints, maintenance, etc
Preparing reports on the financial performance of properties
Terminating leases and initiating eviction proceedings
Management of all property staff