Theatre General Manager (Rheem Theatre)

Chino Promenade III Inc•Moraga, CA

22h•$80,000 - $100,000•Onsite

About The Position

We are looking for a dynamic and experienced General Manager to join our team at Rheem Theatre to lead the way in delivering an exceptional guest experience. This hands-on role offers a fun and engaging opportunity in the vibrant world of cinema. As General Manager, you will be instrumental in creating an enhanced, welcoming atmosphere for movie-goers, ensuring they have an unforgettable experience every time they visit. If you’re passionate about leadership and providing top-tier service in a fast-paced environment, we’d love to hear from you!

Requirements

Position: General Manager
Status: Full-Time, Benefits Eligible, Exempt
The minimal time commitment for this position is 40 hours per week.
Attendance and physical presence at the theatre is an essential function of the position

Nice To Haves

This hands-on role offers a fun and engaging opportunity in the vibrant world of cinema.
If you’re passionate about leadership and providing top-tier service in a fast-paced environment, we’d love to hear from you!

Responsibilities

Establishing and maintaining exceptional guest services
Overseeing all aspects of the theatre’s operation and enforcing Company policies
Ensuring maximum sales and profitability through merchandise, inventory, expense control, payroll, human resources management
Managing operating costs
Lead, guide and mentor employees/staff to maximize the theatre’s profitability
Provide hands-on, lead-by-example leadership to staff/employees
Analyze business trends to develop and implement plans to increase sales and meet/exceed goals
Minimize shrink, expenses and payroll
Manage risks such as employees’ and guests’ safety, loss prevention and emergency situations
Ensure compliance with all internal Company policies and procedures through regular theatre management/staff meetings, theater walk-throughs, audits, etc.
With the assistance of the Corp. Office, ensure compliance with all local, state and federal laws
Maintain compliance with fire, health, building and labor laws, regulations and statutes
Manage human resources responsibilities, inclusive of but not limited to hiring/firing employees, managing staff, conducting safety meetings, facilitating proper communication amongst staff, enforcing policies, overseeing and enforcing the illness and injury prevention program, and monitoring and enforcing Company standards for all employees
Partner with the Corp. Office to set and maintain the long-range financial goals and brand/marketing standards
Understand the theatre’s financials and key performance metrics
Achieve or exceed key financial and metric targets
Ensure compliance with policies and procedures
Maintain a world-class showcase theatre (professionalism, respect, cleanliness & theatre-pride)
Continually offer suggestions for improvement to management
Ensure employees and guests are in a safe environment
Resolve theatre/operational issues timely and professionally
Assume full responsibility for nightly/weekly documentation and reporting; inclusive, but not limited to cash handling, deposits, coupons, gift certificates, etc.
Ensure appropriate merchandise stock levels and concession items are effectively stocked
Ensure the theatre operations remain under budget and is financially sustainable
Control costs, including but not limited to operating expenses, supplies, concessions, janitorial fees and maintenance charges
Ensure all repairs and maintenance are done in a timely and cost-effective manner, including, but not limited to concessions equipment, projection equipment and any other theater property
Manage employee work schedules to maximize efficiencies and minimize payroll costs
Develop, train and mentor high-performing employees for positional upward mobility
Complete employees annual or periodic Performance Reviews
Resolve employee conflict and issues
Partner with HR to ensure CinemaWest is the employees’ employer-of-choice
Create a work place that respects employees from different backgrounds, values diversity, and is equitable and inclusive to all
Document and develop a Performance Improvement Plan for poor performing or problematic employees
Create a high-morale workplace
Train employees in all aspects of theatre operations
Communicate regularly with the Assistant Managers about achieving desired results
Coach for improvement – to all levels of employees
Create a great workplace by retaining and rewarding high performing employees, and coaching and counseling others as needed
Strive for CinemaWest to be the #1 theatre-of-choice for all guests
Partner with employees/staff in creating outstanding guests’ experiences
Ensure that all guests receive an outstanding theatre experience service by providing an impressive, friendly, respectful, safe and clean theatre
This position has much supervisory responsibilities. The GM serves as a coach and mentor for other employees. The GM is responsible for recruiting, hiring, training, empowering, coaching, counseling, disciplining and terminating employees.
This position includes occasional travel for Company meetings, transfer of goods between locations, and/or possible assistance at another location.