General Manager-Hilton Garden Inn, Ridgefield Park, NJ

Blue Sky Hospitality Solutions•Ridgefield Park, NJ

1d•Onsite

About The Position

We are seeking a dynamic General Manager with Hilton experience to lead the team at our Hilton Garden Inn in Ridgefield Park, NJ. The ideal candidate will be a hands-on leader who has a measurable track record and a passion for delivering exceptional results.

Requirements

Minimum of 7 years of experience in hotel management, with at least 2 years in a General Manager or Assistant General Manager role.
Proven leadership skills with the ability to inspire and motivate a diverse team.
Strong business acumen and financial management capabilities.
Excellent communication, interpersonal, and problem-solving skills.
Proficiency in OnQ or PEP is a must.
Flexibility to work based on need and the business.

Nice To Haves

Bachelor’s degree in Hospitality Management, or related field (preferred).

Responsibilities

Provide strategic leadership and direction to all hotel departments - Front Desk, Housekeeping, Sales, Food & Beverage, and Maintenance.
Ensure exceptional guest satisfaction by being a visible leader and ensuring guest service quality, cleanliness and fiscal controls throughout the property.
Develop and implement operational policies and procedures to drive change.
Hire, train, and supervise department managers and staff, fostering a positive work environment and promoting teamwork and collaboration.
Monitor financial performance, including topline, budgeting, forecasting, and cost control measures.
Cultivate relationships with corporate clients, travel agencies, and local businesses to be the hotel of choice
Participate in revenue calls
Oversee brand sales and marketing initiatives, including digital marketing campaigns, promotions, and guest loyalty programs.
Maintain compliance with all Hilton brand standards, as well as local, state, and federal regulations.
Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring resolutions that exceed expectations.