General Manager

Capriotti's Las Vegas•Paradise, NV

19h•$48,000 - $50,000•Onsite

About The Position

Capriotti’s Sandwich Shop is seeking a Restaurant General Manager to lead the overall success of its restaurant inside Boulder Station Casino in Las Vegas, Nevada. The role is responsible for team leadership, operational excellence, financial performance, and guest satisfaction. This hands-on position oversees daily restaurant operations, staff development, food quality, guest service, and financial performance while maintaining Capriotti’s standards for hospitality and operational consistency. The General Manager recruits, trains, and develops employees; manages staffing and schedules; ensures food quality, safety, cleanliness, and service standards; oversees cash handling and financial reporting; and monitors costs and restaurant performance. The role also supports local marketing and community engagement. Capriotti’s describes itself as a rapidly expanding fast-casual restaurant brand with more than 100 locations nationwide and opportunities for career advancement and leadership development.

Requirements

At least 2 years of restaurant management experience.
Ability to lead, coach, and motivate restaurant teams.
Strong organizational, time management, and problem-solving skills.
Excellent communication and interpersonal skills.
Experience managing restaurant operations, scheduling, inventory, and labor.
Comfort using POS systems and basic computer software.
Must be at least 18 years old.

Nice To Haves

Restaurant management experience in fast casual, quick service, or hospitality leadership.

Responsibilities

Recruit, hire, train, and retain high-performing restaurant team members.
Coach and mentor employees through Capriotti’s structured training programs.
Build a positive, motivated, and team-oriented culture.
Create schedules and manage staffing levels to support efficient operations.
Ensure food quality, food safety, and presentation meet Capriotti’s brand standards.
Oversee daily restaurant operations, including food preparation, service, and cleanliness.
Maintain compliance with health, safety, and sanitation guidelines.
Manage cash handling, deposits, and financial reporting accurately.
Deliver exceptional guest service and hospitality.
Model Capriotti’s “CAPtivating Service” culture through leadership and example.
Encourage suggestive selling and upselling.
Monitor labor costs, food costs, and operational expenses.
Analyze restaurant performance metrics and identify opportunities for improvement.
Support local marketing initiatives and community engagement efforts.
Maintain professional communication with employees, guests, vendors, and leadership.
Demonstrate adaptability and problem-solving in a fast-paced environment.
Foster accountability, teamwork, and trust across the restaurant team.