General Manager - Mt. Juliet, TN

CMA CGM • Mount Juliet, TN

2d • Onsite

About The Position

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. YOUR ROLE Accountable for managing all aspects of a high-volume logistics operation. Ensure consistent high level service quality and customer satisfaction, profitable, cost efficient operations and compliance with company policies and procedures, ISO standards, Sarbanes Oxley requirements and other regulatory guidelines. Models and acts in accordance with our guiding principles and core values.

Requirements

• Bachelor’s Degree in Business, Logistics, 3PL or Transportation.
• Minimum ten years relevant experience.
• Expertise in operations and business management.
• Experience managing big box operations
• 3PL Industry experience
• Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications.
• In depth, experience-based knowledge of managing revenue, budgets, EBITDA, operations problem solving, customer service and managing people
• Experience with retail compliance; vendor routing guide management & shipment routing practices.
• Familiar and practiced with industry related technologies and applications.
• Experience in tier one WMS and WCS equipped environments.
• Exceptional planning, time management, collaboration, decision making and organization skills
• Evident business acumen in managing multi-site organization, P&L Management, budgeting and forecasting and operational planning and problem solving.
• Ability to analyze complex problems and develop appropriate solutions.

Nice To Haves

• Master’s Degree preferred.

Responsibilities

• Coordinate and provide direction through multiple teams to ensure customer service expectations are met.
• Responsible for attainment of profit objectives of contracts, provide financial analysis and assist in decision making for customer.
• Responsible for the organic growth and development of additional business opportunities with existing customers and future business development.
• Ensure safety, maintain quality, establish and monitor cost control programs.
• Lead and foster creative problem solving, develop positive and professional relationships with customer and within contracts.
• Work with government departments, social groups, etc.
• Oversee operations schedule and staff in anticipation of customer needs. Oversee the staffing needs of contract to assure sufficient labor to meet the customer's requirements and control costs.
• Ensure accuracy and sustainment of procedures, work instructions, and development of managerial and frontline personnel.
• Utilize Performance Management systems and Continuous improvement methods to maintain contract quality and performance objectives.
• Establish ongoing programs to ensure continuous improvement. This includes the use of Kaizen, LEAN, and the EQS program to maintain quality performance.
• Establish and monitor cost control, including annual budget development, P&L ownership, payroll, and cost analysis.
• Employ Performance Management tools to guide managerial staff to monitor and control all costs.
• Daily administration of contract, including preparation of customer related performance reports and other correspondence; requests from vendors, general office and contract employees; and all other items that fall within managerial scope of responsibility.

Benefits

• Competitive Paid Time Off
• 401(k)
• health insurance
• employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
• pet insurance
• multiple health plans(company contribution to health savings account)
• prescription, dental and vision coverage
• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
• 401(k) with company match.
• Flexible Paid Time Off programs including company paid holidays.
• Tuition reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager