General Manager(02738) - 1450 West Main Street

Domino's Franchise•St. Charles, IL

21h

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and ensuring the team does the same. It also includes delivering excellent customer service and maintaining store standards. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties, including delivering products by car and to customers' doors, and delivering flyers and door hangers. Work involves standing and walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Conditions may include temperature changes, hot surfaces, food odors, cornmeal dust, cramped spaces, sharp edges, moving mechanical parts, and adverse weather during outside tasks or deliveries.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to follow all policies and procedures and expect the same from the crew.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the listed physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.

Responsibilities

Manage all activities and operations during the shift.
Handle staffing, paperwork, cost controls, inventory control, and cash control.
Manage food and work to a schedule.
Maintain store cleanliness, a perfect image, and adherence to standards and policies.
Build customer relations and provide great customer service.
Support marketing and store profitability.
Set an example for the crew and ensure team members follow policies and procedures.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and deliver flyers and door hangers.