General Manager

Prime Residential Property Management LP•Los Angeles, CA
•$109,557 - $121,730•Onsite

About The Position

Prime Residential is hiring an on-site, financially focused General Manager for Park La Brea, a 4,249-unit property in Los Angeles, California. The role is responsible for the property's financial analysis and performance, including budgeting, forecasting, pricing analysis, variance reporting, resident accounting, and financial controls. The General Manager evaluates operating metrics, validates results, identifies risks and opportunities, and recommends practical improvements to revenue, expenses, and capital planning. The position reports to the Vice President, Property Management, who retains overall leadership of property operations and onsite teams. The General Manager partners with Property Accounting, Asset Management, Centralized Services, and property operations. The role has one direct report, the Senior Assistant Community Director, who handles day-to-day resident account and payment issues. The General Manager connects financial priorities with operational execution and helps protect the property's long-term value. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m. Target pay is $121,730 per year, with eligibility for a performance bonus.

Requirements

  • BS/BA degree or equivalent training and professional experience.
  • Five or more years of progressive residential property management experience.
  • At least three years of demonstrated leadership experience, including cross-functional collaboration.
  • Experience supervising an operational professional and leading cross-functional initiatives, connecting financial priorities to day-to-day property execution.
  • Demonstrated expertise in budgeting, forecasting, variance analysis, accruals, reclasses, and pricing analysis.
  • Strong understanding of resident accounting, billing, delinquency, and collections.
  • Advanced Microsoft Excel skills, including financial modeling, pivot tables, and lookups.
  • Proficiency in Word, Outlook, Teams, and property management or accounting platforms such as RealPage, Yardi, or OneSite.
  • Working knowledge of applicable rent stabilization, fair housing, and landlord/tenant requirements, including their impact on revenue, resident charges, collections, and renovation planning.
  • Strong analytical judgment and attention to detail, with the ability to investigate discrepancies, identify root causes, and develop practical recommendations.
  • Clear written and verbal communication skills, including explaining financial results to finance and non-finance partners and presenting recommendations to senior leadership and Asset Management.
  • Ability to prioritize competing demands, meet recurring reporting deadlines, and handle confidential financial information with discretion and integrity.
  • Valid driver's license for operating a community or company vehicle.
  • Authorization to work in the United States.

Nice To Haves

  • Large-scale or multi-site experience is strongly preferred.

Responsibilities

  • Own operating financial analysis and KPI reporting for revenue, occupancy, delinquency, work orders, purchase orders, controllable expenses, and other above-the-line metrics.
  • Compare actual results with budgets, forecasts, prior periods, and operating expectations; explain material variances and recommend actions.
  • Work with Property Accounting, property operations, and Centralized Services to distinguish accounting close items from operational drivers and identify root causes.
  • Prepare monthly operating reviews, trend summaries, and financial updates for the Vice President, Property Management, and Asset Management, and track corrective actions through resolution.
  • Lead property budget development and periodic forecasting, validating assumptions and identifying financial risks and opportunities.
  • Evaluate pricing, concessions, renewals, and occupancy trends, and recommend strategies that account for revenue objectives, market conditions, and applicable rent stabilization requirements.
  • Track operating and capital expenditures against approved budgets, flag potential overruns, and recommend adjustments.
  • Partner with Asset Management and property leadership to evaluate renovation priorities, projected returns, and operational impacts.
  • Oversee pre-bill, recurring resident charges, and utility billing accuracy; coordinate validation and exception resolution with relevant teams and third-party providers.
  • Analyze resident ledger discrepancies and ensure timely billing corrections, reconciliations, and supporting documentation.
  • Review final account statements and collections handoffs for accuracy and completeness and partner with responsible teams to resolve outstanding issues.
  • Strengthen financial controls and reporting processes while protecting the accuracy, integrity, and confidentiality of financial and operational data.
  • Analyze delinquency, collections, and bad-debt trends, identify financial exposure, and recommend targeted action.
  • Direct the Senior Assistant Community Director's follow-through on routine delinquency workflows, three-day notices, eviction court appearances, Accounting Month End, and related administrative responsibilities, consistent with company policy and Legal guidance.
  • Monitor outcomes and escalate material financial risks, unresolved discrepancies, or compliance concerns to the Vice President, Property Management, and appropriate partners.
  • Supervise the Senior Assistant Community Director, set expectations, provide coaching, and review results while maintaining that employee's responsibility for routine operational workflows.
  • Partner with Property Management, Property Accounting, Asset Management, and Centralized Services to align financial recommendations with practical onsite execution.
  • Improve reporting efficiency, data quality, and financial decision-making while supporting the Vice President, Property Management's overall leadership of Park La Brea.

Benefits

  • Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option.
  • PTO and company-wide holidays, two floating holidays, a day off for the employee's birthday, and a volunteer day.
  • Paid parental leave.
  • 401(k) retirement plan with a Roth option and company matching contribution for eligible participants.
  • Tuition reimbursement.
  • Exclusive housing discounts at Prime-managed properties.
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