General Manager

OLYMPIA MOVING AND STORAGE•West Deptford Township, NJ
•$90,000 - $120,000•Onsite

About The Position

Olympia Moving & Storage is seeking an experienced Branch General Manager to lead daily operations, drive revenue growth, and ensure best in class service delivery. This role oversees all moving, storage, and logistics functions while managing P&L performance, workforce leadership, customer satisfaction, and safety compliance.

Requirements

  • 5–10+ years in moving, logistics, transportation, or warehousing leadership
  • Proven P&L and KPI management experience
  • Strong knowledge of DOT, OSHA, and regulatory requirements
  • Experience leading large field teams
  • Excellent communication, problem solving, and conflict resolution skills
  • Ability to thrive in a fast paced, seasonal, labor intensive environment
  • Alignment with Olympia’s values: continuous improvement, accountability, concern for others, trust

Nice To Haves

  • Sales driven, operationally disciplined leader who excels at running complex logistics operations, improving KPIs, developing teams, and delivering exceptional customer experiences.
  • Balances commercial strategy with hands on execution and is ready to elevate branch performance.

Responsibilities

  • Lead daily moving, storage, dispatch, routing, warehouse, and fleet operations
  • Manage branch P&L, budgeting, forecasting, labor planning, and margin performance
  • Monitor KPIs: revenue per truck, labor efficiency, claims, customer satisfaction
  • Support sales with job scoping, pricing, and operational feasibility
  • Recruit, train, and develop movers, drivers, warehouse staff, and office personnel
  • Resolve escalated customer issues and ensure high service standards
  • Drive safety programs, incident reduction, and accurate reporting

Benefits

  • Competitive salary + performance bonus
  • Health, dental, vision insurance
  • 401(k) with match
  • Paid Vacation, Sick Time, and Holidays
  • Employee assistance and wellness programs
  • company medical and dental insurance program with company covering 60-70% of premiums for medical and 50% for dental premiums plus additional insurance benefits including Vision, Life, Accident, Critical Illness and more.
  • 401K plan with generous 4% company match.
  • complete financial transparency and training for all employees.
  • Learn how the business works, how you can influence the numbers, and share in the profits.
  • significant possibilities for career advancement.
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