General Manager(02185) - 520 West St

Domino's Franchise•Caldwell, OH

1d•Onsite

About The Position

The General Manager is responsible for all store operations and everything that happens during the scheduled shift, including cost, inventory, and cash control, as well as customer relations. The manager sets the tone for the store, supervises and motivates employees, and maintains operational and customer-service standards. The role also performs the duties of Customer Service Representatives and Delivery Drivers, including taking and preparing orders, operating the register, collecting payments, and delivering products safely and courteously. The position includes keeping the restaurant clean, maintaining a professional appearance in accordance with Domino’s grooming standards, and completing general store-team duties such as operating equipment, stocking ingredients, receiving orders, taking inventory, and completing paperwork. Orientation and training are provided on the job. The work involves standing for most tasks, walking short distances, occasional desk work, and handling supplies and food products. The environment may include temperature changes, hot oven surfaces, sharp edges, moving mechanical parts, food odors, cornmeal dust, and cramped spaces such as a walk-in cooler. The manager must be able to direct activities, work independently and with others, handle stress, meet quality standards, and make judgments and decisions.

Requirements

At least 18 years old.
Experience leading a team and ability to manage a shift staff of approximately 3 to 30 people.
Clean driving record and ability to pass a Motor Vehicle Record check.
Valid driver’s license and access to a reliable, insured vehicle.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
Ability to comprehend and give written instructions and communicate verbally with customers and coworkers.
Verbal, writing, and telephone skills to take and process orders.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to make rapid, precise movements with hand-eye coordination.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Willingness to work weekends and holidays as needed; stores are open seven days a week.
Ability to handle physical tasks, including standing for most tasks and lifting deliveries weighing up to 50 pounds.

Responsibilities

Oversee all store operations and manage activities during the scheduled shift.
Control costs, inventory, and cash, and manage customer relations.
Manage and motivate a shift team of approximately 3 to 30 employees.
Perform the duties of Customer Service Representatives and Delivery Drivers.
Greet customers, take orders by phone and in person, and provide courteous service.
Operate the cash register and collect customer payments.
Prepare products quickly and accurately while following portion sizes, recipes, and baking procedures.
Deliver products from the store to customers safely and courteously.
Maintain cleanliness throughout the restaurant and clean equipment and the facility approximately daily.
Maintain a professional appearance in accordance with Domino’s Pizza Grooming Standards.
Operate store equipment, stock ingredients and supplies, receive and process orders, take inventory, and complete associated paperwork.