General Manager

Chipotle•Lancaster, CA
•$55,000 - $77,500

About The Position

Chipotle’s General Managers lead restaurant teams and oversee the day-to-day business. They hire and develop employees, build a strong culture, deliver an excellent guest experience, and manage restaurant operations and financial performance. The role includes developing leadership and operational skills while contributing to Chipotle’s mission of making better food accessible to everyone. The General Manager works across lunch, dinner, and weekend shifts to provide leadership throughout the restaurant’s hours of operation. The physical work environment includes a fast-paced kitchen and customer interaction, varied temperatures, and tasting and preparing food. The role requires standing and walking around the restaurant for 10 hours a day, lifting up to 50 pounds/25 kilograms, and performing other physical activities needed to carry out job responsibilities.

Requirements

  • Previous restaurant management experience, including scheduling, profit-and-loss management, food safety, sales forecasting, and recruiting.
  • A passion for hospitality and providing a guest-focused experience.
  • Friendly and enthusiastic attitude.
  • Genuine enthusiasm for developing people and leading others.
  • Ability to stand and walk around the restaurant for 10 hours a day.
  • Ability to lift 50 pounds/25 kilograms and perform other physical activities necessary for the job.
  • Ability to work in a fast-paced kitchen, interact with customers, work around varied temperatures, and taste and prepare food.
  • Strong communication with the Chipotle team and customers.

Nice To Haves

  • Creative approach to marketing and driving sales, such as through fundraisers and community engagement.

Responsibilities

  • Uphold high standards of hospitality and provide a guest-focused experience.
  • Ensure speed of service, order accuracy, and positive guest experiences.
  • Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
  • Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
  • Direct team members to deliver accurate and timely digital orders.
  • Manage day-to-day restaurant operations, including scheduling, profit-and-loss control, sales forecasting, recruiting, and interviewing.
  • Keep the dining room clean and the restaurant ready for guests.
  • Uphold food safety, operational, and compliance standards.
  • Manage the restaurant’s overall financial success and achieve its annual sales and cash flow plan.
  • Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation.

Benefits

  • Medical, dental, and vision insurance
  • Retirement savings plan and 401(k)
  • Quarterly cash bonus program based on performance and other factors
  • People development bonuses
  • Tuition assistance, subject to eligibility requirements
  • Career growth opportunities
  • Paid time off
  • Sick leave
  • Vacation time
  • Holiday closures
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